How much does a Technical Customer Support Team Leader make in North Dakota? The average Technical Customer Support Team Leader salary in North Dakota is $75,070 as of March 26, 2024, but the range typically falls between $65,019 and $87,865. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Technical Customer Support Team Leader Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Team Leader Salary $55,868 ND March 26, 2024
25th Percentile Technical Customer Support Team Leader Salary $65,019 ND March 26, 2024
50th Percentile Technical Customer Support Team Leader Salary $75,070 ND March 26, 2024
75th Percentile Technical Customer Support Team Leader Salary $87,865 ND March 26, 2024
90th Percentile Technical Customer Support Team Leader Salary $99,514 ND March 26, 2024
25% $65,019 10% $55,868 90% $99,514 75% $87,865 $75,070 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Technical Customer Support Team Leader need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

3.

Quality Assurance: Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.

Leadership 9.76%
Microsoft Office 1.57%
Quality Assurance 1.16%
Others 87.51%

Job Description for Technical Customer Support Team Leader

Technical Customer Support Team Leader leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Customer Support Team Leader possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Customer Support Team Leader monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Customer Support Team Leader typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Technical Customer Support Team Leader.

Salary.com job board provides millions of Technical Customer Support Team Leader information for you to search for. Click on search button below to see Technical Customer Support Team Leader job openings or enter a new job title here.

Job Openings for Technical Customer Support Team Leader in North Dakota

Select a city to view specific salary and bonus information for Technical Customer Support Team Leader

Loading results...
Location Avg. Salary Date Updated
Location Mandan, ND Avg. Salary $75,373 Date Updated March 26, 2024
Location West Fargo, ND Avg. Salary $72,795 Date Updated March 26, 2024
Location Abercrombie, ND Avg. Salary $71,658 Date Updated March 26, 2024
Location Absaraka, ND Avg. Salary $71,658 Date Updated March 26, 2024
Location Adams, ND Avg. Salary $70,141 Date Updated March 26, 2024
Location Agate, ND Avg. Salary $72,188 Date Updated March 26, 2024
Location Alamo, ND Avg. Salary $74,236 Date Updated March 26, 2024
Location Alexander, ND Avg. Salary $74,236 Date Updated March 26, 2024
Location Almont, ND Avg. Salary $74,236 Date Updated March 26, 2024
Location Alsen, ND Avg. Salary $70,141 Date Updated March 26, 2024

Career Path for Technical Customer Support Team Leader

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Team Leader, the upper level is Technical Customer Support Supervisor and then progresses to Technical Customer Support Manager.

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Technical Customer Support Team Leader Salary in North Dakota
Technical Customer Support Team Leader Salary Graph, Regional Distribution and Summary