How much does a Technical Customer Support Team Leader make in Nebraska? The average Technical Customer Support Team Leader salary in Nebraska is $70,961 as of February 26, 2024, but the range typically falls between $61,459 and $83,058. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Technical Customer Support Team Leader Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Team Leader Salary $52,808 NE February 26, 2024
25th Percentile Technical Customer Support Team Leader Salary $61,459 NE February 26, 2024
50th Percentile Technical Customer Support Team Leader Salary $70,961 NE February 26, 2024
75th Percentile Technical Customer Support Team Leader Salary $83,058 NE February 26, 2024
90th Percentile Technical Customer Support Team Leader Salary $94,071 NE February 26, 2024
25% $61,459 10% $52,808 90% $94,071 75% $83,058 $70,961 50%(Median) Didn’t find job title? Click
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What skills does a Technical Customer Support Team Leader need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

3.

Quality Assurance: Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.

Leadership 9.76%
Microsoft Office 1.57%
Quality Assurance 1.16%
Others 87.51%

Job Description for Technical Customer Support Team Leader

Technical Customer Support Team Leader leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Customer Support Team Leader possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Customer Support Team Leader monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Customer Support Team Leader typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Technical Customer Support Team Leader in Nebraska

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Location Avg. Salary Date Updated
Location Abie, NE Avg. Salary $69,886 Date Updated February 26, 2024
Location Adams, NE Avg. Salary $69,886 Date Updated February 26, 2024
Location Ainsworth, NE Avg. Salary $62,581 Date Updated February 26, 2024
Location Albion, NE Avg. Salary $69,886 Date Updated February 26, 2024
Location Alda, NE Avg. Salary $69,886 Date Updated February 26, 2024
Location Alexandria, NE Avg. Salary $69,886 Date Updated February 26, 2024
Location Allen, NE Avg. Salary $65,017 Date Updated February 26, 2024
Location Alliance, NE Avg. Salary $68,399 Date Updated February 26, 2024
Location Alma, NE Avg. Salary $69,886 Date Updated February 26, 2024
Location Alvo, NE Avg. Salary $70,345 Date Updated February 26, 2024

Career Path for Technical Customer Support Team Leader

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Team Leader, the upper level is Technical Customer Support Supervisor and then progresses to Technical Customer Support Manager.

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Technical Customer Support Team Leader Salary in Nebraska
Technical Customer Support Team Leader Salary Graph, Regional Distribution and Summary