How much does a Truck Dispatch Supervisor make in Grand Rapids, MI? The average Truck Dispatch Supervisor salary in Grand Rapids, MI is $63,916 as of February 26, 2024, but the range typically falls between $58,018 and $69,784. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Truck Dispatch Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Truck Dispatch Supervisor Salary $52,649 Grand Rapids,MI February 26, 2024
25th Percentile Truck Dispatch Supervisor Salary $58,018 Grand Rapids,MI February 26, 2024
50th Percentile Truck Dispatch Supervisor Salary $63,916 Grand Rapids,MI February 26, 2024
75th Percentile Truck Dispatch Supervisor Salary $69,784 Grand Rapids,MI February 26, 2024
90th Percentile Truck Dispatch Supervisor Salary $75,127 Grand Rapids,MI February 26, 2024
25% $58,018 10% $52,649 90% $75,127 75% $69,784 $63,916 50%(Median) Didn’t find job title? Click
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What skills does a Truck Dispatch Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

3.

Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.

Customer Service 11.11%
Microsoft Office 1.74%
Customer Satisfaction 0.93%
Others 86.22%

Job Description for Truck Dispatch Supervisor

Truck Dispatch Supervisor supervises the dispatching of trucks to convey freight to assigned destinations in a timely and efficient manner. Tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Being a Truck Dispatch Supervisor reviews driver assignments, delivery time, and other transportation data to evaluate driver performance. Ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations. Additionally, Truck Dispatch Supervisor may require a bachelor's degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Truck Dispatch Supervisor in Grand Rapids, MI

Career Path for Truck Dispatch Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Truck Dispatch Supervisor, the upper level is Truck Dispatch Supervisor, Sr. and then progresses to Truck Dispatch Manager.

Those that have already made the climb...
Norman R. Hames, President and Chief Operating Officer - Western Operations
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. The company operates in two segments: Imaging Centers and Artificial Intelligence. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mam... More
Fiscal Year Ended in 2022
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Truck Dispatch Supervisor salary varies from city to city. Compared with national average salary of Truck Dispatch Supervisor, the highest Truck Dispatch Supervisor salary is in San Francisco, CA, where the Truck Dispatch Supervisor salary is 25.0% above. The lowest Truck Dispatch Supervisor salary is in Miami, FL, where the Truck Dispatch Supervisor salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Truck Dispatch Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
58018
69784
63916

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
59530
72817
65872
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Truck Dispatch Supervisor in Grand Rapids, MI. The base salary for Truck Dispatch Supervisor ranges from $58,018 to $69,784 with the average base salary of $63,916. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $59,530 to $72,817 with the average total cash compensation of $65,872.
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How much should you be paid?

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58018
69784

 

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How much should you be paid?

About Grand Rapids, Michigan    Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of La....More

Grand Rapids, Michigan  area prices were up 1.3% from a year ago    View the Cost of Living in Grand Rapids, Michigan

Truck Dispatch Supervisor Salary in popular cities: DetroitWarrenSterling Heights

Skills associated with Truck Dispatch Supervisor: Loading/Unloading Operations, Distribution Software, Compliance Monitoring, DOT Regulations ...More

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