How much does a Voice Communications Manager make in Pennsylvania? The average Voice Communications Manager salary in Pennsylvania is $135,303 as of February 26, 2024, but the range typically falls between $117,774 and $151,318. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Voice Communications Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Voice Communications Manager Salary $101,814 PA February 26, 2024
25th Percentile Voice Communications Manager Salary $117,774 PA February 26, 2024
50th Percentile Voice Communications Manager Salary $135,303 PA February 26, 2024
75th Percentile Voice Communications Manager Salary $151,318 PA February 26, 2024
90th Percentile Voice Communications Manager Salary $165,898 PA February 26, 2024
25% $117,774 10% $101,814 90% $165,898 75% $151,318 $135,303 50%(Median) Didn’t find job title? Click
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What skills does a Voice Communications Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

2.

Network Monitoring: Network monitoring is the use of a system that constantly monitors a computer network for slow or failing components and that notifies the network administrator (via email, SMS or other alarms) in case of outages or other trouble. Network monitoring is part of network management.

3.

Telecommunications: Telecommunication is the transmission of information by various types of technologies over wire, radio or optical. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice.

Troubleshooting 14.29%
Network Monitoring 9.52%
Telecommunications 9.52%
Others 66.67%

Job Description for Voice Communications Manager

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Voice Communications Manager in Pennsylvania

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Location Avg. Salary Date Updated
Location Stroudsburg, PA Avg. Salary $139,081 Date Updated February 26, 2024
Location Aaronsburg, PA Avg. Salary $131,057 Date Updated February 26, 2024
Location Abbottstown, PA Avg. Salary $132,633 Date Updated February 26, 2024
Location Abington, PA Avg. Salary $143,763 Date Updated February 26, 2024
Location Ackermanville, PA Avg. Salary $144,985 Date Updated February 26, 2024
Location Acme, PA Avg. Salary $128,289 Date Updated February 26, 2024
Location Acosta, PA Avg. Salary $124,837 Date Updated February 26, 2024
Location Adah, PA Avg. Salary $132,728 Date Updated February 26, 2024
Location Adamsburg, PA Avg. Salary $132,999 Date Updated February 26, 2024
Location Adamstown, PA Avg. Salary $134,866 Date Updated February 26, 2024
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Voice Communications Manager Salary in Pennsylvania
Voice Communications Manager Salary Graph, Regional Distribution and Summary