How much does a Voice Communications Manager make in Trenton, NJ? The average Voice Communications Manager salary in Trenton, NJ is $147,241 as of March 26, 2024, but the range typically falls between $128,151 and $164,674. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Voice Communications Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Voice Communications Manager Salary $110,770 Trenton,NJ March 26, 2024
25th Percentile Voice Communications Manager Salary $128,151 Trenton,NJ March 26, 2024
50th Percentile Voice Communications Manager Salary $147,241 Trenton,NJ March 26, 2024
75th Percentile Voice Communications Manager Salary $164,674 Trenton,NJ March 26, 2024
90th Percentile Voice Communications Manager Salary $180,547 Trenton,NJ March 26, 2024
25% $128,151 10% $110,770 90% $180,547 75% $164,674 $147,241 50%(Median) Didn’t find job title? Click
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What skills does a Voice Communications Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

2.

Network Monitoring: Network monitoring is the use of a system that constantly monitors a computer network for slow or failing components and that notifies the network administrator (via email, SMS or other alarms) in case of outages or other trouble. Network monitoring is part of network management.

3.

Telecommunications: Telecommunication is the transmission of information by various types of technologies over wire, radio or optical. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice.

Troubleshooting 14.29%
Network Monitoring 9.52%
Telecommunications 9.52%
Others 66.67%

Job Description for Voice Communications Manager

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Voice Communications Manager in Trenton, NJ
Those that have already made the climb...
Nick Daffan, Executive Vice President and Chief Information Officer
Verisk Analytics, Inc. provides data analytics solutions to the insurance markets in the United States and internationally. The company provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, global risk analytics, and various other fields... More
Fiscal Year Ended in 2022
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Voice Communications Manager salary varies from city to city. Compared with national average salary of Voice Communications Manager, the highest Voice Communications Manager salary is in San Francisco, CA, where the Voice Communications Manager salary is 25.0% above. The lowest Voice Communications Manager salary is in Miami, FL, where the Voice Communications Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Voice Communications Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
128151
164674
147241

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
133451
177100
155214
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Voice Communications Manager in Trenton, NJ. The base salary for Voice Communications Manager ranges from $128,151 to $164,674 with the average base salary of $147,241. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $133,451 to $177,100 with the average total cash compensation of $155,214.
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128151
164674

 

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About Trenton, New Jersey    According to the United States Census Bureau, the city had a total area of 8.155 square miles (21.122 km2), including 7.648 square miles (19.809 km2) ....More

Trenton, New Jersey  area prices were up 1.5% from a year ago    View the Cost of Living in Trenton, New Jersey

Voice Communications Manager Salary in popular cities: NewarkJersey CityPaterson

Skills associated with Voice Communications Manager: Problem Analysis, System Monitoring, Technical Project Management, VOIP Management ...More

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