160OVER90 Director, Client Service Salary in the United States

The Account Director will be responsible for ensuring that clients continually receive superior service, thinking and quality from our company and that strategy, planning, programs, tactics, budgets, schedules, creative, documentation and account profitability stay on track.  The Account Director will be a capable manager with team building skills and mentoring abilities.  The Account Director bears responsibility for the account’s growth and profitability and the development of the account team.

The ideal candidate must have extensive marketing experience, internal team management experience, client service communication, be well organized, a self-starter, able to work with a variety of people with varying work styles and be able to prioritize workload.

The 160over90 office environment is informal, but highly professional, requiring high-quality work and individual initiative.  Each staff member is part of the team and must be willing to perform a wide breadth of activities.

• CREATIVE – not only can you deliver, but you are a forward-thinker
• COMMUNICATIVE – be passionate about your beliefs.  Say what you mean and show us you know your audience
• CONNECTIVE – essential to being a partner is being able to connect with others on a personal & professional level
• CHANGE AGENT – as our industry is continually evolving, so are our initiatives
• CHAMPION – stand behind the team with support & praise; we win as a team!         

:

• Build and strengthen executive level client relationships through leadership, relationship building and strategic program development
• Strategic ability to conceive, develop and implement programs that build client brand and provide a foundation to drive client business growth
• Deliver measurable results to the client and provide post-event reporting and ROI analysis
• Manage internal and external staff on execution and delivery of programs
• Ensure financial management of the account meets agency standards
• Develop appropriate communication to client, project managers or other pertinent individuals on as needed basis
• Expand assigned business through identification of emerging opportunities and securing of incremental revenue and/or acquisition of new business
• Position yourself as a leader within the team and company to help lead growth and development of organization
• Apply best practices and learnings from previous projects to elevate performance level
• Create accountability practices within company

:

• Minimum 8 to 10 years marketing, client service, team management and agency experience
• Bachelor’s degree in marketing and/or equivalent experience in related-field
• Motivational leadership, inspiring team to deliver top performance against assigned business
• Excellent interpersonal skills - experience in client management is a necessity 
• Ability to develop and sustain strong working relationships with multiple national and local clients
• Proficiency in project management and proven track record of delivering projects on time and within budget
• Proven experience and ability to effectively present marketing campaign concepts and ideas to an audience
• Strong planning and organizational skills to effectively manage numerous programs and resources simultaneously
• Sound decision-making and problem-solving skills based in agency, client and industry knowledge
• Excellent verbal and written communications skills
• Strong management skills; prior internal staff management
• A thoroughly developed knowledge of our industry, products and services, as well as those of our competitors and clients
• Experience working with large consumer brands
• Willing and able to work nonstandard work hours, weekends and travel as required
• Must have professional appearance and persona with a strong work ethic and a positive, can-do attitude
• Microsoft Office proficient (Word, Excel, PowerPoint, Outlook)