2-10 HOME BUYERS WARRANTY Operations Support Analyst Salary in the United States

How much does an Operations Support Analyst make at companies like 2-10 HOME BUYERS WARRANTY in the United States? The average salary for Operations Support Analyst at companies like 2-10 HOME BUYERS WARRANTY in the United States is $63,428 as of August 27, 2023, but the range typically falls between $54,969 and $71,888. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2


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What does an Operations Support Analyst do at companies like 2-10 HOME BUYERS WARRANTY?


Job Title: Operations Support Analyst


Who we are:

2-10 Home Buyers Warranty is a leading home warranty provider in the U.S.; serving the protection needs of new home builders and owners of new and existing homes. Our mission is to improve the quality of housing and the experience of homeownership. Founded in 1980 and with a corporate office based in Denver, Colorado, we are an industry leader protecting one out of every seven new homes in the U.S. and continuing to grow our brand and expertise in the market.

What is the role and where can you add value?

2-10 Home Buyers Warranty is seeking a highly motivated and customer centric individual to Join our Operations Team. This team member should be organized with a strong work ethic and enjoys working in a team environment. The position requires some accounting, invoicing or billing experience as well as learning and applying knowledge of the terms and conditions of the 2-10 warranties to accurately advise and educate builder/members, homeowners and others of the requirements, responsibilities and obligations under the warranty. As an Operations Support Analyst you will apply your knowledge, attention to detail and problem solving skills to ensure compliance requirements are met and payments are applied accurately. You will have the opportunity to take on a variety of responsibilities and the ability to grow within the organization.

Core Job Responsibilities:

  • Ensure exceptional customer service to internal and external customers
  • Prepare and audit invoices sent to external customers
  • Payment Conciliation for over or under payments
  • Prepare Letters of Authorization for external customers
  • Accurately enter and process enrollment forms into the system and validate all information.
  • Audit home enrollments to verify risk management and eligibility requirements are met and ensure all information is complete and accurate
  • Identify and resolve inadequate applications and associated revenue by performing follow ups through written and oral communication within required timeframes
  • Audit payments received to ensure funds are applied appropriately to enrollments
  • Scanning and batching paper enrollments
  • Ensure that Service Level Agreements and deadlines are met by coordinating and following up with all necessary parties
  • Manage assigned SharePoint tasks, which includes researching facts and gathering documentation necessary to ensure are standards and requirements for the enrollment have been met by Builder/Seller to complete enrollment.
  • Document all customer interactions in a clear, concise and informative matter
  • Other duties as assigned

What skills and experience should you bring to this role?

  • Associates degree or equivalent business experience with proven college-level writing skills and exceptional verbal communication skills
  • Accounting, invoicing or billing experience required
  • Experience applying billing codes to payments and invoices
  • Excellent Data Entry Skills with the ability to accurately and efficiently enter data into applications and confirm all information is accurate.
  • Possess critical thinking skills to analyze and negotiate a resolution with experience in resolving highly escalated situations
  • Strong ability to multi-task and manage competing priorities
  • Methodical in approach and attention to detail
  • Excellent written and verbal communication skills with the ability to apply problem solving skills to complex situations.
  • 1-2 years of office work experience and enjoys working with clients and collaborating with team members
  • Must have proficient computer skills working in Word, Excel, and Outlook

Here is what you can expect when you join our team:

  • A team first environment focused on our core Values of: Do the Right Thing, Grow Profitably, Pursue Excellence and Value People”
  • A comprehensive benefits package designed to increase your health, your financial well-being and your future which includes: medical, dental, vision and life insurance, a health savings and flexible spending accounts, disability insurance, an employee assistance program, 401k and generous paid time off plans
  • A professional and recently remodeled corporate office environment

2-10 Home Buyers Warranty is an Equal Opportunity Employer


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$54,969 Low Average $63,428 High $71,888

Understand the total compensation opportunity for Operations Support Analyst at companies like 2-10 HOME BUYERS WARRANTY, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

The chart shows total cash compensation for the 2-10 HOME BUYERS WARRANTY Operations Support Analyst in the United States, which includes base, and annual incentives can vary anywhere from $54,969 to $71,888 with an average total cash compensation of $63,428. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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