22SQUARED Freelance Help Desk Technician Salary in the United States

How much does an Freelance Help Desk Technician make at companies like 22SQUARED in the United States? The average salary for Freelance Help Desk Technician at companies like 22SQUARED in the United States is $67,324 as of October 25, 2023, but the range typically falls between $57,737 and $76,912. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2


Browse other Companies in the Business Services Industry

View 22squared Salary

What does an Freelance Help Desk Technician do at companies like 22SQUARED?


Working under minimal supervision, the Help Desk Technician provides first-level diagnosis and troubleshooting support and documents incidents and remedies. The Help Desk Coordinator is a user service focused position responsible for rapid and detailed resolution of problems and communicating the various processes involved in keeping IT services running at peak levels. An ideal candidate should be able to help build/maintain trust and transparency between the business units and IT. This role will play a key role in helping projects meet business requirements, schedules and objectives.



  • Respond quickly and effectively to requests for technical assistance in person, remotely, via chat or email to the end user’s satisfaction.
  • Diagnose and resolve technical hardware and software issues
  • Research questions using available information resources following help desk procedures
  • Log all help desk interactions in helpdesk tracking software
  • Identify and escalate situations requiring urgent attention
  • Inform other IT team members of recurring problems.
  • Stay current with information security, system information, changes and updates
  • Identify and suggest possible improvements on procedures
  • Onboarding of New Users
  • Install, test and configure new workstations, peripheral equipment and software
  • Support and maintain audio/video equipment
  • Maintain inventory of all equipment, software and software licenses
  • Support multiple video collaboration platforms
  • Follow up with users to ensure issues have been resolved



  • Strong knowledge of Apple hardware and Mac OS X as well as some Microsoft Windows.
  • Be able to work independently and as a part of a team.
  • Experience with help desk needs, reporting, time management and prioritization.
  • Should be familiar with the following technical tools: Adobe Creative Cloud Apps, Google Apps, ZenDesk, Asset Panda, Jamf Pro, Sophos, Active Directory, and Mobile Device management.
  • Experience supporting creative individuals in an agency or other creative environment.
  • Communication - Must be able to communicate in both written documentation and verbal capacity.  Will be required to assist in training initiatives internally.
  • Positive attitude - a high level of enthusiasm, motivation and resilience…a sense of urgency to obtain results…an ability to maintain a positive attitude when under pressure…an ability to keep things in perspective.
  • Respect - a commitment to treat employees, clients and vendors with respect…a willingness to be respectful of others’ opinions and ideas…a commitment to respect the work.
  • Dependability - a reputation for doing what you say you are going to do…a willingness to go beyond the call of duty.
  • Integrity - a track record of doing the right thing for the right reason…honesty and sincerity…earning the trust of clients and employees…maintaining strict standards of confidentiality.
  • Commitment to quality - ability to provide customer with outstanding customer care and service at all times …a demand for excellence in all forms of communication…always looking after the smallest detail.
  • Creativity - a reputation for innovative thinking…working with an entrepreneurial spirit…not only in the visual aspects of our work, but in all areas of our business.
  • Professionalism - a high level of professionalism in attitude demeanor and dress…demonstrate maturity in handling confidential matters…a consistent business-like demeanor and performance…common sense and good judgment.



  • Must be able to lift up to 50 lbs.
  • Flexibility to work after hours and on weekends as needed.




Check out Freelance Help Desk Technician jobs in Ashburn, Virginia

IT Help Desk

KeenLogic - Alexandria, VA

AV/VTC Technician

Netcentrics - Alexandria, VA

Call Center Support Technician

Agil3 Technology Solutions (A3T) - Alexandria, VA

IT Help Desk Technician

AXIS Management Group, LLC - Arlington, VA

$57,737 Low Average $67,324 High $76,912

Understand the total compensation opportunity for Freelance Help Desk Technician at companies like 22SQUARED, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

The chart shows total cash compensation for the 22SQUARED Freelance Help Desk Technician in the United States, which includes base, and annual incentives can vary anywhere from $57,737 to $76,912 with an average total cash compensation of $67,324. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
Job Openings for 22SQUARED Freelance Help Desk Technician
Pivotal Solutions, Inc. - Fairfax , VA
IT Support/Help Desk Technician Essential Functions: · Responsible for coordinating IT support requests (internally and with our IT Contractor) while documenting resolution steps and actions taken ...
ZipRecruiter - 5 days ago
ARES Solutions, Inc. - Falls Church , VA
At least 2 years of previous Help Desk experience. * At least 2 years' of previous Customer Service experience or Call Center environment. * 2 years of experience in the IT field * Experience with ...
ZipRecruiter - 52 days ago
Piper Companies - Arlington , VA
... technician, system technician, systems technician, technician, windows migration, windows ... help desk lead, help desk manager, help desk specialist, help desk analyst, desktop support ...
Lensa - 37 days ago
NVT Staffing - Richmond , VA
Provide live support for technicians performing field commissioning * Responds promptly to escalations received from key customers * Work on a rotating schedule with team members for after-hours ...
ZipRecruiter - 24 days ago
Venture Global LNG - Arlington , VA
... help desk inquiries and manage the Incident queue. The ideal candidate should showcase in his or ... Technician (ACiT) a plus General knowledge of Azure Active Directory or On-Premises Active ...
MyJobHelper - 44 days ago
Breakforth Solutions Inc - Quantico , VA
... technician who works on uncommon incidents/requests outside of standard scope. • Level 3 works ... be asked to staff the help desk or go to customer locations throughout the facility. • ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 47 days ago

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst