2U, Inc. Business Analyst I Salary in the United States

What We’re Looking For:

2U is a SaaS-based education technology company that enables leading colleges and universities to deliver higher education to qualified students anywhere. We are looking for a Business Analyst to partner with our Business Intelligence and Machine Learning teams to raise the bar for our suite of tools supporting data needs across the company.

Responsibilities Include, But Are Not Limited To:

Logistics and Management

• Monitor bug queues to validate maintenance requests and prioritize urgent fixes while providing communication to team members and any potential mitigation strategies to those impacted
• Assist in providing operational guidance to software engineers to eliminate blockers and translate the stakeholder needs to actionable prioritized requirements
• Work closely with software engineers to provide collective comprehension of the project scope, objectives, success metrics and priority based on the influence of the product team
• Assist in improving team workflow processes in order to identify and improve upon efficiencies in software development, business analysis and operational functions
• Assist in managing release plans for all development, which includes the compliance with security and auditing protocols
• Contribute in cross-team collaboration efforts
• Work closely with Product Managers to help execute on the product vision set by them and the goals of the business

Documentation and Testing

• Own and maintain all user stories and ensure they have clear and measurable success criteria (with the assistance of a more senior business analyst)
• Develop and maintain strategies, plans, scripts and cases for user acceptance testing (with the assistance of a more senior business analyst)
• Validate all development work prior to release by confirming acceptance criteria and overall functionality
• Facilitate functional user acceptance testing with business users
• Own and maintain all training materials utilized for internal teams with regard to the communication and expectations of the functionality (with the assistance of a more senior business analyst)
• Assist in release notes and communication regarding new features and functionality

Success Metrics and Communication

• Work with multiple teams that may be impacted by or dependent on decisions, milestones or deployments owned by your team
• Maintain the role as the Subject Matter Expert (SME) on the product suite and share knowledge across teams regarding current and future functionality

Things That Should Be In Your Background:

• 1 year experience in Business Analysis, Quality Assurance, Project Management or Product Management or applicable field
• Strong written and verbal communication skills
• Familiar with Agile software development, methodologies and practices
• Thrive in an environment that is creative and thoughtful

Other Attributes That Will Help You In This Role

• Experience in the Education Technology industry 
• Experience with managing and maintaining Jira, Slack, Aha!, Pivotal Tracker configurations

About 2U Inc. (NASDAQ: TWOU)

At 2U, we power world-class online education and in-person boot camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help universities fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our university partners are there to help them succeed.Together with our partners, 2U has positively transformed the lives of more than 150,000 students and lifelong learners. 2U, Inc. has acquired and integrated two companies broadening our portfolio of education offerings into short courses with GetSmarter and boot camps with Trilogy. This role supports our 2U line of business.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. 

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

• Medical, dental, and vision coverage
• Life insurance, disability and 401(k)
• Unlimited snacks and drinks
• Tuition reimbursement program
• Generous paid leave policies including unlimited PTO
• Additional time off benefits include: time off to volunteer for non-profit organizations, parental leave after 9 months of employment & holidays that include a winter break from Christmas through New Years!

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.