777 PARTNERS Call Center Representative Salary in the United States

DUTIES AND RESPONSIBILITIES 

• Ability to produce and handle high volume of outbound and inbound calls to source opportunities  
• Handle new Seller inquiries utilizing the specific sales process outlined in the Structure Settlement Sales Training Manual  

• Qualify potential prospects in order to provide opportunities to Senior Funding Executive  
• Communicate with Sellers via telephone to initiate transactions and build relationships.  
• Systematically follow-up on new leads, previous offers outstanding and “dead deals”.  
• Track all sales-related activities in SalesForce.com CRM  
• Contact Sellers to ensure the return of Contracts and all relevant documentation  

• Monitor deals in process to ensure all transactions proceed towards funding in a timely manner. Additionally, facilitate the retrieval of any missing documents by coordinating with the Processing Department/Research  
• Assist Seller in locating settlement documents required for funding as needed  
• Meet monthly, quarterly and annual goals  

 
SKILLS / KNOWLEDGE / ABILITIES 

• Intuitive selling, follow-up and closing skill  

• Professional negotiating and detail management skills  
• Effective organization and rapport-building skills  
• Problem Solving  
• Ability to be flexible and adaptable  
• Ability to work in a team or independently as required  

• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work  
• Ability to communicate effectively orally and in writing  

EDUCATION AND EXPERIENCE 

• The ability to manage multiple leads – from initial point of contact to closure  
• Excellent verbal and written communication skills and customer service skills  

• Proficiency in the use of Microsoft Outlook, Microsoft Word, Microsoft Excel and contact   management software  
• The ability to take advantage of the Internet for research, lead generation, financial information, and sales strategies   

CERTIFICATIONS AND LICENSES 

• Please list the minimum certifications, licenses and/or registrations the employee must possess in order perform well in the role. 

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PHYSICAL DEMANDS AND WORK ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls.  The employee frequently is required to talk and hear.  The employee is occasionally required to stand; walk; reach with hands and arms.  The employee is rarely required to stoop, kneel, crouch, or crawl.  

The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. 

EEOC 

777 Partners is an Equal Opportunity Employer. All aspects of consideration for employment and employment with the Company are governed on the bases of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.