8X8 INC Entry Level Technical Support Salary in the United States

How much does an Entry Level Technical Support make at companies like 8X8 INC in the United States? The average salary for Entry Level Technical Support at companies like 8X8 INC in the United States is $95,991 as of August 27, 2023, but the range typically falls between $85,975 and $106,007. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

About 8X8 INC

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What does an Entry Level Technical Support do at companies like 8X8 INC?

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. (NYSE:EGHT) is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook. 8x8 is seeking Entry Level Technical Support professionals to assist our business customers with our award winning hosted PBX, VOIP, Contact Center, SIP, and Hosting services. Your computer networking and telecommunications experience, advanced problem solving skills, and an ability to build strong customer relationships, will help 8x8 expand our industry share of hosted unified communications for business customers. You will be responsible for resolving escalated and complex customer cases from first-line product support engineer who have been unable to isolate or fix issues with 8x8 products.  Tier 2 Engineer are the primary liaison with the 8x8 NOC and engineering teams responsible for reporting operational issues, maintenance problems or bugs.  Customer interactions include performing remote phone system configuration, troubleshooting quality of service, as well as connectivity and performance issues.    The ideal candidate will have experience in troubleshooting and resolving complex technical in telecommunication and enterprise networks. Requirements Knowledge and troubleshooting proficiency of: -Unified Communications, VOIP, and SIP technologies -Cloud computing technologies and concepts -Network routers, switches, systems and tools -Contact Center technologies -1-3+ years supporting enterprise level, mission critical network environments -1-3+ years of providing technical support to enterprise level customers Bachelor’s degree in a technical field and/or comparable industry certifications and experience Strong organizational and time management skills Excellent verbal and written communication skills Team player with positive attitude 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English | Español. View the Right to Work Poster in English | Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws.  Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line) For European Job Applicants our Job Applicant Privacy Notice can be found here.
$85,975 Low Average $95,991 High $106,007

Understand the total compensation opportunity for Entry Level Technical Support at companies like 8X8 INC, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

The chart shows total cash compensation for the 8X8 INC Entry Level Technical Support in the United States, which includes base, and annual incentives can vary anywhere from $85,975 to $106,007 with an average total cash compensation of $95,991. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
Job Openings for 8X8 INC Entry Level Technical Support
Zillion Technologies, Inc. - Vienna , VA
... paced environment Technical Knowledge/Skills: • Troubleshooting Skills • Oral/Written ... SCCM entry-level knowledge Please send qualified resumes directly to : shaily(at ...
LinkedIn - 2 days ago
Zillion Technologies, Inc. - Vienna , VA
... paced environment Technical Knowledge/Skills: • Troubleshooting Skills • Oral/Written ... SCCM entry-level knowledge Please send qualified resumes directly to : saakshi(at ...
LinkedIn - 8 days ago
ROCS Grad Staffing - Fairfax , VA
Our IT Technical Support team is seeking to hire an ambitious IT expert for our IT Technical ... Ability to communicate with a variety of end-users including entry level to C-Suite and executive ...
LinkedIn - 13 days ago
ThunderYard - Richmond , VA
... or technical discipline is required, or 8 years of additional relevant experience may be ... We don't just accept difference - we celebrate it, we support it, and we thrive on it for the ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 3 days ago
... support to various projects and infrastructure activities ... This role is an entry-level position suitable for individuals with limited work experience in ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 8 days ago
ASCENDING - Fairfax , VA
Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports. * Handling technical communications and understanding the customers ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 68 days ago

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