A COMMUNITY OF FRIENDS Case Manager I Salary in the United States

How much does a Case Manager I make at companies like A COMMUNITY OF FRIENDS in the United States? The average salary for Case Manager I at companies like A COMMUNITY OF FRIENDS in the United States is $51,594 as of September 25, 2023, but the range typically falls between $41,706 and $61,483. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2


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What does a Case Manager I do at companies like A COMMUNITY OF FRIENDS?


Location: 90731

Status: Full-Time

Salary: $20.00 - $23.00 per hour

Position Summary:

Under the direction of the Tenant Services Supervisor I/II, the Case Manager I (CM-I) is responsible for providing individual case management to formerly homeless individuals and families utilizing a theoretical framework incorporating Motivation Interviewing (MI), Critical Time Intervention (CTI) and Stages of Change (SoC). This framework provides the CM-I with tools that reflect best practices to motivate tenants to achieve their goals in a non-judgmental manner. The CM-I will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals and linkages to all tenants. The CM-I will document all tenant interactions and input that data into the Homeless Management Information System (HMIS) database.

Essential Duties:

  • Provide individual case management referrals and supportive services for tenants
  • Create and provide group supportive services to tenants
  • Maintain proper documentation and current case notes in a computerized database system (HMIS)
  • Process housing applications using the Coordinated Entry System (CES), Family Solutions Center (FSC) and interview potential tenants for permanent supportive housing
  • Provide crisis management services to support tenant housing retention, increase income and build community engagement
  • Provide coverage for programs which are occasionally conducted during evening and weekend hours
  • Responsible for reporting abuse, as a mandated reporter which includes immediately reporting any concerns with respect to violation of a person’s rights, actual and/or suspected abuse
  • Present tenant case reviews to the Tenant Services Supervisor on a bi-weekly basis


To perform effectively in this position, the CM-I must have:

Basic Qualifications:

  • BA in Social Services Field
  • Two (2) years case management/client advocacy services with people who have been homeless and/or have a mental illness
  • One (1) year experience utilizing a client tracking database system
  • Six (6) months experience utilizing evidence based practices in a social services field
  • Access to a personal vehicle to be used to conduct ACOF business
  • Ability to meet California minimum and ACOF insurance requirements

Preferred Qualifications:

  • Bilingual (English/Spanish)
  • Ability to provide basic practice case management approaches in permanent supportive housing with individuals and/or families confronted with a mental health diagnosis
  • Demonstrated experience in developing and facilitating providing life skills groups
  • Proficiency with the HMIS system
  • Knowledge of the Coordinated Entry System and a familiarity with the VI-SPDAT
  • Ability to provide crisis management services in challenging environments
  • Proficiency with Microsoft software programs (Word, Excel, Power Point, Outlook)
  • Proficiency with keyboarding skills to produce correspondence, email and reports
  • Communicate effectively both in verbal and written formats
  • Sensitivity and appreciation of diverse tenant populations as a benchmark to effectively to promote community and independent living skills
  • Extensive knowledge of the Team Concept and ability to navigate a variety of social services systems
  • Ability to provide non-judgmental support and direction to individuals and families in stressful circumstances
  • Experience working in a setting striving towards a team-building environment

A Community of Friends is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity

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$41,706 Low Average $51,594 High $61,483

Understand the total compensation opportunity for Case Manager I at companies like A COMMUNITY OF FRIENDS, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

The chart shows total cash compensation for the A COMMUNITY OF FRIENDS Case Manager I in the United States, which includes base, and annual incentives can vary anywhere from $41,706 to $61,483 with an average total cash compensation of $51,594. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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