AAA Fleet Technician - GIG Car Share Bay Area Salary in the United States

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.  We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Excited to grow your career?

We value our talented Team Members, and whenever possible strive to help them grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in the success of our vision to be America's most trusted organization, absolutely famous for doing the right thing.

Seeking a passionate Fleet Technician to serve our GIG Car Share Member community

Just as AAA was born of disruptive forces in personal mobility 116 years ago with the emergence of the automobile, disruptive forces once again provide us with a tremendous opportunity for radical innovation and growth. An organization focused on service, not profits, AAA is uniquely positioned to be a trusted, technology- and mobility focused source of physical and digital services and expertise.

We recently launched the first free-float car share service in the San Francisco Bay Area and have changed the way people get around. Our service allows people to pick up and drop off a Gig car anywhere in the HomeZone whenever they need it. This convenient, affordable and environmentally friendly option has helped us grow quickly in the Oakland and Berkeley area.

Come join our fleet team with an amazing culture where you can thrive and use your skills to help deliver best-in-class Member experiences and have a positive impact on the diverse communities we serve.

Key Responsibilities:

• Reposition Gig cars from low utilization zones to high utilization zones

• Refuel and clean Gig cars in the fleet for a great Member experience

• Shuttle Gig cars for maintenance and repair services (e.g., oil changes, flat tire repairs, etc.)

• Inspect, photograph and determine resolution of damaged vehicles

• Test, diagnose, service and repair vehicle telematics technology

• Perform light maintenance (e.g., battery jump, changing tires, etc.)

• Prepare cars for in-fleeting and de-fleeting

• Audit quality of work of third party fleet partners

What you’ll need to join:

• Must have a valid driver's license with clean driving record

• At least 21 years old with minimum of 5 years of driving experience

• Customer service facing experience

• Ability to work flexible hours and willingness to work weekends

• High School Diploma or GED

What you’ll need to succeed:

• Ability to creatively problem solve with an attention to detail

• Ability to effectively communicate with Team Members, partners and Gig Members

• Ability to deliver best-in-class experiences

• Have an internal drive to do what it takes to get the job done with a Member focus mentality

#GG