ABACUSNEXT Software Renewal Representative Salary in the United States

Description

AbacusNext is a leading technology provider for legal, accounting, and compliance-focused professionals. We empower our customers to grow their businesses, better serve their clients, and operate at peak efficiency—all within a secure, cloud-enabled ecosystem.

The Software Renewal Representative is responsible for all assigned renewal opportunities, and drives sales revenue through software contract renewals

Responsibilities:

• Conduct outbound customer calls to make customers aware of their upcoming renewal and renewal options
• Create and provide customer proposals and supply any related documentation supporting the customer proposed solution
• Use Salesforce CRM System to document all customer activity
• Respond to customer calls and emails promptly
• Work with existing customers to maintain our high renewal close rate and team quota
• Provide excellent customer satisfaction ratings.

Qualifications

Qualifications:

The successful candidate will have a strong work ethic, will be able to successfully manage a high volume of outgoing customer calls and will be:

• Proficient with technology, Microsoft Office; prefer Outlook and Excel
• Able to learn new systems quickly
• Familiar with selling, experience a plus
• Customer focused with a passion for exceptional customer service
• Able to thrive in a fast paced inside sales/customer service environment
• Highly organized, able to prioritize and have good time management skills
• Able to track information accurately and have a strong attention to detail
• Able to maintain an upbeat and positive attitude at all times
• A self-starter, high energy and results oriented
• Exposure to CRM systems and previous outbound, inside sales/customer service experience a plus..
• Experience with Software Renewals/Sales is a plus

Benefits:

• Medical, Dental, Vision, and Life Insurance
• 401k
• Flexible PTO
• Sick Days

Employee Perks:

• Great office environment
• Brand new full Onsite Gym
• Social Events
• Birthday Time Off
• Weekly catered lunch
• Anniversary Gifts
• Covered Parking
• 15% Off Gunnar Optik Eyeware
• Weekly onsite masseuse and chiropractor 
• Employee discount to 24 Hour Fitness
• Close proximity to UTC mall (La Jolla/Miramar) and 805/5
• Ocean Views, Game Room, Volleyball Court, Outdoor Zen Relaxation Area, BBQ & Patio Area, Cafeteria
• AbacusNext® is a smoke free workplace

Equal Employment Opportunity: AbacusNext is an Equal Opportunity, Affirmative Action Employer.

This Job is based out of the San Diego Corporate Office and cannot be worked remotely.