ABBOTT LABORATORIES Business Operations Analyst Salary in the United States

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for the treatment and management of diseases and other conditions.

The Business Operations Analyst is a key member of the Operations team supporting data analytics, client reporting, operational efficiency projects and problem resolution. This individual will address complex operational challenges and operate like an internal consultant to analyze and define strategic and operational improvements within our workgroups. This individual will interface on a regular basis with the Operations leadership team to recommend solutions and efficiency projects, report out on status and business returns of existing projects and develop templates to create efficiencies within existing reporting requirements.

Successful candidates will be self-motivated, intellectually curious, a fast learner, comfortable with ambiguity and working independently, able to focus on details while thinking strategically.  You will have the ability to solve business problems of moderate scope and deliver insights that enable timely and effective operational decision-making.

WHAT YOU’LL DO

The Business Support Analyst is a part of an elite group of personnel providing support to Abbott Rapid Diagnostics, Workplace Solutions clients.  This support includes, but is not limited to:

• Partner with key business personnel in answering complex questions with both quantitative and qualitative insights
• Support key Operations projects to include planning, requirements gathering, management, analysis, training and execution
• Gather and analyze large amounts of information quickly and problem solve effectively
• Develop, track and report on key operational metrics in partnership with key business leaders
• Work both independently and in groups in a variety of situations requiring analytical, interpretive, evaluative and constructive thinking.
• Understand data management controls and business process intelligence
• Understand and translate business requirements into system requirements incorporating timing, contingencies and limitations
• Exercise sound judgment and critical decision making within approved guidelines on business process and system requirements
• Complete all special projects and other duties as assigned
• Responsible for promoting continuous improvement for all Operational departments
• Other duties as assigned

EDUCATION AND EXPERIENCE YOU’LL BRING

Required

• Four-year degree from an accredited college or university, and/or an equivalent combination of education and experience.
• 5 years of experience in management consulting, business strategy, or operational excellence / process improvement

Preferred

• Strong communicator with excellent oral, written and interpersonal communication skills
• Exceptional listening, logical thinking and analytical skills
• Strong technical aptitude and ability to learn and utilize internal applications.
• Strong/Advance knowledge of Microsoft Office applications required
• Ability to manage systems which help insure quality of service is met/exceeded
• Ability to analyzing anomalies and debugging concepts
• Occupational Health Services, Call Center and Drug testing industry experience preferred
• Comfort working in fast-paced environment with limited guidance
• SQL and database management experience (preferred)
• Microsoft Power BI experience (preferred)
• Six sigma or equivalent certification (preferred)
• Extremely well-organized and capable of handling multiple projects and ad-hoc requests simultaneously
• Experience presenting and analyzing large quantities of data with strong spreadsheet and database query experience (e.g. SQL)

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

• Training and career development, with onboarding programs for new employees and tuition assistance
• Financial security through competitive compensation, incentives and retirement plans
• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
• Paid time off
• 401(k) retirement savings with a generous company match
• The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:  http://www.abbottbenefits.com/pages/candidate.aspx

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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