ABBOTT LABORATORIES Field Service Specialist Mid-Atlantic Salary in the United States

How much does a Field Service Specialist Mid-Atlantic make at companies like ABBOTT LABORATORIES in the United States? The average salary for Field Service Specialist Mid-Atlantic at companies like ABBOTT LABORATORIES in the United States is $85,916 as of October 25, 2023, but the range typically falls between $76,185 and $95,648. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target.  View the Cost of Living in Major Cities2


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What does a Field Service Specialist Mid-Atlantic do at companies like ABBOTT LABORATORIES?

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

Support Abbott Molecular sales growth by delivering a primary levels of instrument field service needed to support customers, field sales, and the technical Support Team. Attainment of a Field Service Specialist is achieved by consistently engaging in field service activities that are related to both scheduled service and troubleshooting service activities related to Abbott Molecular instrument systems. The individual in this position should also be able to apply basic levels of engineering theory to understand root cause issues/ problems, and apply solutions to those problems. Service related activities and findings must well documented into the Abbott Molecular call management database that is part of the Abbott Molecular Quality System.


  • Responsible for implementing and maintaining the effectiveness of the quality system.
  • Provide system technical support for Abbott Molecular instrument systems that are located in a US or Canadian geographic territory. 
  • Provide on demand front line field service support to Abbott Molecular customers.
  • Install and verify proper operation of instrument systems in a customer diagnostic laboratory setting.
  • Perform scheduled preventative maintenance interventions that include calibration, hardware or software upgrades, and verify work completed.
  • Become a technical subject matter expert on current and new instrument products.
  • Troubleshoot instrument system problems through telephone support, log file reading, or on-site client visitations.
  • Maintain a repair parts inventory and provide input on parts usage related to failures.
  • Actively participating in area or worldwide conference calls, service summits, expert meetings and workshops.
  • Providing back-up service support outside of assigned territory as needed.
  • Provide technical support at Abbott trade shows, sales demonstrations, and customer sites.
  • Maintaining and managing your own spare parts field service inventory kits according to defined procedures and service recommendations.
  • Create and maintain service records and documents, using a call management system.
  • Provide feedback and communication to enhance technical service documents and bulletins that will be used by other field service personnel.
  • Provide communication updates to the service manager and other service staff colleagues.


  • Bachelor's degree in technical discipline: Engineering, Electronics, Life Sciences or Molecular Science.
  • Strongly preferred is 2 + years experience in field service and troubleshooting electromechanical software controlled instrument systems.
  • Have an ability to troubleshoot and repair electromechanical instrument systems. Excellent communication skills- including both verbal and written.
  • Pay attention to details and strive for technical excellence in your work.
  • Listen to the customer, understand each service situation and provide a response that meets or exceeds customer expectations.
  • Have the ability to demonstrate proper etiquette and empathy for each customer interaction.
  • Ability to work with other internal Abbott cross-functional groups including system application specialists and field sales representatives.
  • Ability to document work performed and be well organized.
  • Ability to understand and troubleshoot software based PC programs
  • Ability to use standard application software such as- Lotus Notes, MS Word, Excel, and Access.
  • Ability to operate laboratory instrumentation including multi-meters, and data acquisition equipment.
  • Comprehend, understand, and maintain quality compliance initiatives and procedures that are used within the organization.
  • Understanding the fabrication of parts, electromechanical motion control, and mechanical alignment is essential.
  • The individual in this position must be able to work well with others and demonstrate proper etiquette and communication skills in all situations. The individual needs to be adaptable to changing priorities and demands.


Check out Field Service Specialist Mid-Atlantic jobs in Ashburn, Virginia

Program Specialist (Federal Program)

FYI - For Your Information, Inc. - Arlington, VA

Service Manager


$76,185 Low Average $85,916 High $95,648

Understand the total compensation opportunity for Field Service Specialist Mid-Atlantic at companies like ABBOTT LABORATORIES, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

The chart shows total cash compensation for the ABBOTT LABORATORIES Field Service Specialist Mid-Atlantic in the United States, which includes base, and annual incentives can vary anywhere from $76,185 to $95,648 with an average total cash compensation of $85,916. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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