ABBOTT LABORATORIES Informatic Technical Specialist Salary in the United States

How much does a Informatic Technical Specialist make at companies like ABBOTT LABORATORIES in the United States? The average salary for Informatic Technical Specialist at companies like ABBOTT LABORATORIES in the United States is $185,466 as of June 27, 2024, but the range typically falls between $158,423 and $212,508. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target.  View the Cost of Living in Major Cities


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What does a Informatic Technical Specialist do at companies like ABBOTT LABORATORIES?

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

LOCATION: This is a US Remote position and can be based anywhere in the US near a major airport hub.

Primary Job Function

The Core Informatics Technical Specialist (ITS) primary job function is to serve as the subject matter expert for the installation; integration; verification; and support of ADD’s informatics solution. The Core Lab ITS’s primary focus will be to support Abbott’s A3600 automation solution and DMS software. The implementation strategy includes pre-implementation planning and preparation; software installation; connectivity; verification testing; customer training; and technical support. Activities may be performed by phone or on site and requires coordination with Abbott project managers and customer LIS; IT; and laboratory staff. Many projects must be managed concurrently. Serve as technical application expert and the communication link to global support for field service organization and customers where advanced support as needed. Builds and maintains effective long-term relationships with internal and external customers. Manages and supports sales objective and customer satisfaction to grow the business

Core Responsibilities

Responsible for implementing and maintaining the effectiveness of the quality system. The resource will apply their technical IT and networking knowledge to analyze user needs; gather customer requirements; design an integrated; scalable; and comprehensive informatics solutions to improve the automation and informatics solutions for clinical diagnostic healthcare customers. Serve as the informatics applications expert for the field service organization to provide enhanced support as need to address customer needs. As the application expert this role will serve as the communication link between the field service organization and direct customers to the global support organization where necessary. Collaborate and partner with the marketing organizations for new product identification; strategy and development that will provide solutions beyond the competition to establish ADD as the elite automation and informatics solutions partner. This role also serves as level 1 and/or 2 complaint resolution via call center phone support function. Maintain fiscal responsibility and complete each year under expense plan with primary goal of exceeding each year’s work plan. Must be able to multi-task and coordinate with a complex network of departments throughout all levels of an organization such as sales representatives; lab managers; project managers; IT personnel; HIS and LIS personnel; internal and external vendors and contractors; and senior level management as needed. Responsible for implementing and maintain the effectiveness of the quality system. Adheres to and promotes the Abbott Code of Business Conduct.

Position Accountability

Success in this position will depend on forming effective partnerships with external customers; IAS team members; internal sales and support organizations and the Global support organization. The IAS position will report to the US Automation Implementation Manager. The IAS must have strong communication and presentation skills with the ability to effectively communicate with both the very IT technical individuals and the individuals across a multitude of organizational tiers without a technical background. Position requires the ability to apply strategic thinking/logic to develop customized informatics solutions based on the unique needs and circumstances of each customer. This assignment requires regular travel to customer sites for intensive installation & consulting projects; presentations; and escalation level support. Travel greater than =>50% should be expected.

Minimum Education

Bachelor degree preferred with preferred areas in computer science; information systems; medical technology; or related field. Candidates must demonstrate strong knowledge of general networking; server technologies/ services; workstation/desktop technology; internet protocols; remote connectivity and Microsoft Windows Server (NT/2000/XP/2k3) skills. Areas of knowledge should also include virtual server; corporate virus protection products; back-up systems; firewalls; VPN client and tunnel technologies. Education or experience in Medical technology or clinical laboratory science; ASCP; CLS (NCA) highly preferred.

Minimum Experience

Minimum of 2-5 years of formal IT technical application experience is required with additional experience in the hospital or laboratory information systems environment preferred. Familiarity with laboratory workflow and operations required, with a background as a medical technologist being ideal, however, other work experience within the lab environment would be acceptable. Experience with ADD's instrument systems a strong plus. Excellent communication, organization, project management, and attention to detail required.

Check out Informatic Technical Specialist jobs in Ashburn, Virginia
$158,423 Low Average $185,466 High $212,508

Understand the total compensation opportunity for Informatic Technical Specialist at companies like ABBOTT LABORATORIES, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

The chart shows total cash compensation for the ABBOTT LABORATORIES Informatic Technical Specialist in the United States, which includes base, and annual incentives can vary anywhere from $158,423 to $212,508 with an average total cash compensation of $185,466. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
Job Openings for ABBOTT LABORATORIES Informatic Technical Specialist

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