ABRIGO Manager of Client Education Salary in the United States

How much does a Manager of Client Education make at companies like ABRIGO in the United States? The average salary for Manager of Client Education at companies like ABRIGO in the United States is $123,879 as of May 25, 2023, but the range typically falls between $104,197 and $143,560. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

About ABRIGO

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What does a Manager of Client Education do at companies like ABRIGO?

We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes – from anti-money laundering to fraud detection to CECL readiness to lending workflows – empowering our customers by addressing their Enterprise Risk Management needs. 

We are seeking a Manager of Client Education, reporting to the Director of Client Education, to lead a team of both training delivery and instructional design professionals. The team utilizes various modes, such as eLearning, virtual, and in-person training. The delivery team primarily supports Abrigo’s Financial Crimes platform, and the instructional design team supports all Abrigo products. 

What you'll do: 

  • Lead, inspire, manage, mentor and provide effective feedback to team members to maximize their potential and professional growth as well as ability to function effectively as a team.  
  • Deliver on key initiatives that support the Client Education team’s strategic objectives. 
  • Provide guidance and feedback on training content, including both in-person instruction and online courses and videos. 
  • Work with sales executives, project managers, and clients to scope bespoke statements of work and training programs. 
  • Drive process improvements that allow the team to be more efficient and that improve the client experience. 
  • Collaborate with peers to cross-train team members. 
  • Maintain open cross-functional team communications to ensure key information around people, process or product change is appropriately conveyed to team members or other relevant stakeholders. 
  • Provide technical administrative support for the Abrigo learning management system (LMS) 
  • Hire and retain top talent professionals for training clients. 

 What you'll need:  

  • Minimum 5 years of experience training SaaS products or comparable experience working with clients. 
  • Demonstrated ability to lead and coach through organizational change. 
  • Ability to thrive in a fast-paced environment and demonstrate excellent communication, operational, and organizational skills while demonstrating the Abrigo core values and meeting deadlines. 
  • Demonstrated customer service mentality both externally and internally. 
  • Strong troubleshooting, reasoning and problem-solving skills. 
  • Willingness to travel domestically 30% of the time (contingent on business restrictions related to COVID-19 being lifted) 
  • Bachelor’s degree in a relevant field of work. 
  • Prior experience directly managing a team – preferred. 
  • Banking industry knowledge – preferred. 
  • Prior experience with instructional design – preferred. 
  • Prior experience with a learning management system – preferred. 

What You’ll Get:                                                                               

  • Market competitive total rewards package
  • To be part of the Heart & SOUL of a winning company with an inspiring mission
  • The opportunity to Make Big Things Happen
  • Competitive salary along with full health benefits with an HSA option
  • Unlimited PTO and bank holidays
  • 401(k) plan and company match

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law.

Abrigo is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at Careers@abrigo.com with the subject line accommodation.
 

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$104,197 Low Average $123,879 High $143,560

Understand the total compensation opportunity for Manager of Client Education at companies like ABRIGO, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$104,197
$143,560
$123,879
The chart shows total cash compensation for the ABRIGO Manager of Client Education in the United States, which includes base, and annual incentives can vary anywhere from $104,197 to $143,560 with an average total cash compensation of $123,879. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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