ACCESS: SUPPORTS FOR LIVING Administrative Assistant Project Hope Salary in the United States

Location: Poughkeepsie, NY

Project Hope is a program that provides free crisis counseling services to persons, families, and groups most affected by COVID-19. Project Hope is funded by the Federal Emergency and Management Agency (FEMA) and is administered by (the New York State Office of Mental Health (OMH) in conjunction with the Department of Health and Mental Hygiene. The Crisis Counseling Assistance and Training Program (CCP) aims to provide immediate behavioral health support, primarily relying on face-to-face contacts with survivors in their communities over a specific period of time. Provided services will be culturally and linguistically competent and include outreach and engagement in community settings; education and training; assessment and referral to mental health and substance abuse programs.

DUTIES AND RESPONSIBILITIES:

·         Provides administrative support to the entire Project Hope program.

·         Performs office management responsibilities such as entering data, setting up meetings, typing, filing copying, preparing general correspondence, sorting mail when in the office, etc.

·         Maintains statistical data on type, amount, and provider treatment and rehabilitative services. Prepares various types of reports for the program as directed by program management.

·         Maintains case list, including information on treatment plan reviews.

·         Prepares and completes monthly internal audits.

·         Responsible for entering all appointments into the database system.

·         Maintains files and file directory.

·         Follows all HIPAA laws as well as confidentiality practices. Maintains a high ethical and professional working environment in accordance with the Access: Supports For Living philosophy.

·         Warmly interacts with all consumers, staff and public.

·         Maintains inventory of supplies and orders as needed.

·         Assists in updating and maintaining agency databases. Other duties as assigned.

REQUIREMENTS:

·         Honesty, respect for diversity, high personal standards, language and behaviors reflecting such value.

·         Must be dependable, resourceful, and possess problem-solving skills.

·         Organized and meticulous with proven ability to handle multiple tasks in a fast-paced environment.

·         Must be a team player with a positive can-do attitude.

·         Demonstrated ability to recognize the need for and facilitate connections between consumers and other disability related services.

·         Must maintain confidentially pertaining to all aspects of Center operations including, but not limited to, consumer confidentiality.

·         Excellent customer service skills.

·         Strong computer skills. Proficiency in MS Office (Outlook, Word, Excel and PowerPoint).

·         Excellent written and verbal communication skills.

·         Excellent telephone and typing skills.

·         Must participate in mandatory Project Hope training as required.

QUALIFICATIONS:

·         High school diploma or equivalent; some college preferred.

·         Three years front office or administrative experience

·         Bi-lingual English/Spanish, preferred but not required.