How much does a Field Service Engineer IV make at companies like ADT Inc. in the United States? The average salary for Field Service Engineer IV at companies like ADT Inc. in the United States is $121,682 as of March 26, 2024, but the range typically falls between $110,108 and $133,389. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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Field Service Engineer IV provides on-site support and technical assistance with various products or equipment. Installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Being a Field Service Engineer IV identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. Inspects and tests completed work to ensure the service meets quality and safety standards. Additionally, Field Service Engineer IV develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product/equipment features or issues and escalates complex problems as necessary. Performs start-up testing and customer training on features and the general maintenance of products. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Field Service Engineer IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
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