ALZHEIMER'S ASSOCIATION Associate Care Manager Salary in the United States

General Function
Execute activities of the Alzheimer’s Disease Caregiver Support Initiative. Responsible for implementation of objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 
• Actively participate in the chapter's Programs and Services Team to ensure effective execution and completion of strategic goals, objectives and program work plans.
 
• Provide care consultation services to individuals with mild cognitive impairment or any stage of dementia, and their family care partners. Develop customized needs assessments including establishment of client-centered care plans, implementation of care plans, provision of emotional support and education about dementia through social work practice, and documentation of progress. 
 
• Utilize best practices and accrued skills to assist caregivers to navigate crisis, family issues, and other challenges.
 
• Determine and provide relevant follow-up to constituents in person and by phone.
 
• Build relationships with community providers to ensure appropriate referrals from community agencies on aging, departments of health, and other non-profit service providers. Build referral partnerships with social service agencies, service providers and religious congregations to mine rural constituents.
 
• Represent and assist the Association at public outreach events, conferences, workshops and media and advocacy events.
 
• Facilitate and evaluate support groups for caregivers and individuals with early-stage dementia.
 
• Provide community education programs to a variety of audiences. 
 
• Refer new and existing Alzheimer’s Association constituents to care consultation and family consultation services.
 
• Engage, train and manage relationships with related health care and social service providers in Central New York area with emphasis on minority, high-risk, and underserved populations.
 
• Document and report all progress via methods established by the Chief Program Officer.
 
• Develop and implement strategies to market Chapter services and programs.
 
• Informs supervisor and/or appropriate chapter staff of emerging issues about potential funders and programmatic opportunities.
 
• Keep informed of current disease information, current initiatives of the chapter and national office via online technology, journals and other sources provided. 
 
• Assure compliance with all Association policies, procedures, Standards and applicable regulatory and grant requirements; promote Association-wide programs and other initiatives. 
 
• Other duties as assigned.
 

QUALIFICATIONS

 
• Bachelor’s degree required in human services, gerontology, social work or a related field; Master’s degree preferred.   
 
• One to three years of experience working with individuals and families.  
 
• One to three years of leadership experience in program administration including needs assessment, program development, delivery, management and evaluation.
 
• Bilingual (English & Spanish) preferred.
 
• Must have a clean NYS driver's license, access to a vehicle, and availability to travel throughout coverage area.
 
• Proficiency with Microsoft Office applications, especially Word, Excel, and Power Point.
 
• Ability to travel regularly throughout the Chapter area with some evening, weekend, and overnight travel required.
 
• Knowledge of applicable healthcare delivery systems and issues such as: Medicare, Medicaid, managed care, HMOs, long term care insurance, etc.
 
• Excellent verbal and written communication skills.
 
• Excellent organizational skills; professional customer service skills with visitors, callers and volunteers.
 
• Ability to multi-task and prioritize work.
 
• Interact with diverse populations in a sensitive and respectful manner.
 
• Outgoing, positive, engaging and enthusiastic.
 
• Self-starter, able to work independently and problem solve.
 
• Strong active listening and interpersonal communication skills.
 
• Strong ability to self-manage with significant strength in time management.
 
• Ability to work evenings and weekends.
 
• Ability to work on a team and develop relationships in the community.
 
• Detail-oriented, efficient, and able to multi-task.
 
• Strong listening skills; friendly, helpful manner with clients.
 
• Multi-line telephone, conference phone, photocopier
 
• Google Apps for Business
 
• The Raiser’s Edge and/or other fundraising/CRM databases preferred
 
• Small, not-for-profit environment
 
• Local and regional travel
 
• Work may be stressful during periods of high volume or tight deadlines
 
• High volume of public contact
 
• Independent working conditions