AMERICAN FAMILY FITNESS Housekeeping Attendant Overnight (Full Time) Salary in the United States

Objective: To ensure that members and staff enjoy a safe and clean environment at all times.

Reports to: Housekeeping Supervisor

Criteria:  

Red Cross CPR/AED certification required within 60 days of hire.

Responsibilities include, but are not limited to:

• Get and Keep Members

• Provide the highest quality customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members’ names as often as possible.

• Set an example of professional behavior and exceptional customer service for all team members.

• Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks.

• Respond to member concerns and/or comments in a timely and professional way.

• Know the club’s emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority.

• Arrive to work 10 minutes early and in department-specific uniform.

• Be a team player by contributing to both club and organizational goals.

• Participate actively in all club, department, and company meetings. Inform the team and club members of developments, promotions, activities, and upcoming events within the club and throughout the organization.

• Communicate effectively with all team members.

• Attend regularly scheduled department meetings for ongoing training and information sharing.

• Use proper chain of command.

As a Housekeeping Attendant, additional responsibilities include, but are not limited to:

• Record necessary repairs of equipment and/or noticeable repairs needed in club Maintenance Log.

• Schedule and oversee Housekeeping attendants hours maximizing productivity while maintaining efficient payroll.

• Create and monitor checklists for each attendant to complete daily.

• Report low inventory levels of products and supplies.

• Report any and all accidents and/or incidents to GM or AGM immediately while completing proper paperwork.

• Conduct a walk through with Housekeeping Manager at the end of each shift to confirm completion of duties.

• Other duties as reasonably assigned.