How much does an Client Care Associate make at companies like BILLHIGHWAY in the United States? The average salary for Client Care Associate at companies like BILLHIGHWAY in the United States is $61,332 as of March 26, 2024, but the range typically falls between $52,684 and $69,979. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities2
About BILLHIGHWAY
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Billhighway is a growing financial technology company that brings energy and innovation to the heart of metro Detroit. We work in a fast-paced environment where opinions are respected and contributions rewarded. Everybody on our team is encouraged and expected to challenge the status quo and collaborate with one another.
By applying and joining our team, here’s what you can expect:
Our outstanding culture has earned us the “Crain’s Coolest Place to Work” award. We value efficiency, simplicity and working smart, all of which make us one of “Metro Detroit’s 101 Best and Brightest Companies to Work For”. Here’s your chance to be part of an award-winning team!
The Role: Client Care Associate
The Client Care Associate role at Billhighway is expected to provide end-user customer support to Billhighway clients as well as collaborate closely with internal Billhighway teams to improve the customer experience. Primary support channels are phone, email, and online chat. Client Care Associates are also responsible for becoming product experts and conducting training for external clients and Billhighway team members. A member of the Client Care team must demonstrate a high degree of accountability for providing excellent customer experiences and an understanding of the importance of their contributions to the success of the business.
Client Care team members need to have flexibility in their work hours, with availability to work shifts as early as 9:00 a.m. – 5:30 p.m. and late as 10:30 a.m. – 7:00 p.m. EST, Monday through Friday.
Responsibilities:
Required Experience/Skills:
A flexible, entrepreneurial work environment and team atmosphere makes this a great place to work. To learn more about us, visit www.billhighway.co.
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Includes base and annual incentives
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