BLACK HILLS FEDERAL CREDIT UNION Core Systems Specialist Salary in the United States

Description

General Purpose:  Responsible for core software maintenance and ongoing configuration.  Serves as a resource to staff for core software questions and provides additional core software training.

Essential Duties/Responsibilities

1. Perform daily and monthly core system processing routines.
2. Review all end of period processes ensuring no errors or process terminations.
3. Research, identify and develop solutions to solve application failures and issues.
4. Coordinate user access to core software.
5. Maintain staff privileges in Core System.
6. Test software updates and distribute related documentation.
7. Develops “SymForm” forms to support core system workflows.
8. Help coordinate core processing system projects to ensure new modules and functionality are setup and tested prior to release.
9. Assist with project management, functional design, testing, and training to ensure successful completion of initiatives and projects.
10. Assist in administration of Synapsys and Synergy to ensure efficient daily operation.

Other Duties/Responsibilities

1. Maintain core security standards to address confidentiality, integrity and availability of systems and data.
2. Serve as back up support to maintain and administer parameters, defaults and system settings within the core.
3. Coordinate vendors and vendor relationships to maintain a positive working relationship that benefits the Credit Union and ensures reliable, high quality service.
4. Perform other duties as assigned by Core Systems Manager.

Job Knowledge

1. Knowledge of modern principles and practices of technology, systems integration, and project management.
2. Knowledge of business English, spelling, grammar, composition, and arithmetic.
3. Knowledge of Credit Union rules, products, services, regulations, and procedures.
4. Knowledge of Credit Union philosophies, practices, policies, and interrelated functions.
5. Knowledge of project management standards and practices.

Job Qualifications (Skills)

Black Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job.

1. Vision:  A sighted person to read and interpret data.
2. Speech/Hearing:  Ability to communicate verbally and in writing with staff and vendors.
3. Manual Dexterity:  Ability to perform necessary computer-related input.
4. Physical Mobility:  Ability to travel for meetings and to make presentations on Credit Union's behalf, travel to other offices, and the ability to work flexible hours.
5. Ability to think strategically and coordinate agreement with appropriate staff within the Credit Union.
6. A strong technological background and understanding as to how the digital products interact collectively and with other systems in the BHFCU environment.
7. Ability to lead teams through projects.
8. A strong ability to communicate with all levels of staff, stakeholders, vendors, and project teams.  
9. Maintain updated knowledge of Credit Union rules, products, services, regulations and procedures.  

Job Qualifications (Ability) 

1. Ability to understand and follow complex written and oral instructions.
2. Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others.
3. Ability to express oneself, clearly and concisely, both orally and in writing.
4. Ability to prepare and maintain confidential records and reports.
5. Ability to gather, assemble, correlate, and analyze facts and develop solutions. 
6. Ability to handle daily routine with moderate freedom to read and act upon various situations.
7. Ability to prioritize duties, handle multiple tasks, and produce a high volume of work in timely manner that is accurate and of high quality.
8. Ability to rapidly adapt and respond to changes in environment and priorities and elicit cooperation from all levels of staff and management.

Job Qualifications (Education/Experience)

Position requires a four year college level of language, math and reasoning skills.  Ideal candidate should have at least three years’ experience deploying technology solutions and managing teams. Bachelor’s degree in Business, Computer Science, or Information Systems is preferred.

Qualified individuals will have an interest in technology and strong critical thinking skills.

This position requires flexibility and high professional standards of personal appearance, conduct, judgment, and the highest level of confidentiality.  EOE M/F/H/V

Working Conditions

            Material and Equipment Involved

            ·  Personal Computer                                         ·  Credit Union Computer Systems / Internet

            ·  Signature Pads                                               ·  Tablet and Mobile Devices                             

            ·  Video Recording Devices                                ·  Projectors and Screens

            ·  Various Software Applications                         ·  Presentation Aids

Work Environment/Physical Activities

This is a job that requires moderate physical effort in that it involves stand-up training.  The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations.  The job requires a degree of attention to details.

Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, religion, national origin, physical or mental disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability that substantially limits a major life activity, but who are otherwise able to perform the essential functions of the job.

Qualifications