How much does a Customer Service Representative Coach III make at companies like BRIGHTCOVE INC in the United States? The average salary for Customer Service Representative Coach III at companies like BRIGHTCOVE INC in the United States is $84,600 as of March 26, 2024, but the range typically falls between $73,700 and $100,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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The Customer Service Representative Coach III provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Representative Coach III instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Representative Coach III provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Representative Coach III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Customer Service Representative Coach III typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
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Core compensation
Includes base and annual incentives
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