BRIGHTWHEEL Customer Strategy & Operations Lead Salary in the United States

We’re building the first mobile platform for early education – a $60B market in the US alone – with the largest network of schools and providers across the globe. Based in San Francisco, Denver, & Austin, our team is passionate, talented, and customer-focused. We feel fortunate to be able to build a platform that has a measurable impact on the daily lives of teachers, parents, and kids. The team includes former Amazon, eBay, LinkedIn, Square, and Zynga staffers, and investors include GGV Capital, Chan Zuckerberg Initiative, Eniac, ICONIQ, Bessemer Ventures, and Mark Cuban. Who you are brightwheel is seeking a data-driven go-getter who can help us drive new customer activation by solving complex business problems and building scalable onboarding processes. You will report directly to the VP Customer Success and serve on the Customer Success leadership team. In this role, you will be a critical enabler of customers and brightwheelers and must thrive in a fast-paced, ambiguous environment. The ideal candidate is exceptionally collaborative, highly analytical, and connects with our customer and/or industry. All candidates must be comfortable owning goals and demonstrate our core values: Ownership, Empathy, Learning, & Results. Brightwheel is proud to celebrate diversity and is committed to building an inclusive workplace regardless of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.