How much does an Call Center Representative make at companies like CARCHEX in the United States? The average salary for Call Center Representative at companies like CARCHEX in the United States is $38,439 as of March 26, 2024, but the range typically falls between $33,223 and $43,654. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities2
About CARCHEX
Browse other Companies in the Business Services Industry
CARCHEX is a fast-paced, growing company that has been proudly serving customers for over 20 years. We are looking to add talented individuals to our team. We are seeking individuals who approach each day with a positive attitude and who thrive in a fast-paced atmosphere!
· Location: Hunt Valley, Maryland
· Voted among the top “50 Best Companies to Sell For” nationally by Selling Power six years straight.
· Eight-time winner of “Best Place to Work” by The Baltimore Sun.
· Protecting automotive consumers for over 20 years and providing exceptional customer service has translated into an A Rating with the Better Business Bureau.
· We offer a competitive base and incentive compensation and a comprehensive benefits package
CARCHEX Call Transfer Agents are on the front lines of the CARCHEX customer experience. These energetic team members are the Company’s first point of contact with prospective customers. and are responsible for setting up successful conversations with Sales Representatives.
Reporting to a dedicated Team Leader, this position is responsible for:
· Projecting a positive, enthusiastic demeanor to potential customers
· Engaging customers who have requested a call regarding our offering
· Confirming information provided by customers.
· Answering preliminary questions about our offering
· Ensuring customers are successfully transitioned to a sales representative.
Skills and Requirements:
· Strong customer service skills
· A passion for excellence
· Motivated, energetic, and driven
· A pleasant, patient and friendly attitude
· Ability and desire to strive in a team environment
· Ability to present oneself well over the phone
· Coachable
· Basic computer skills
Compensation for Call Transfer Agent:
· $15/hour pay plus bonus! (Average with weekly bonus included ~$18 per hour)
· Paid Training and Vacation
· Excellent benefits; Health, Vision, Dental
· Company 401 (k) at 4% match
Getting Started
If you have a strong desire to build a career with an established industry leader and succeed at a position with competitive compensation and excellent benefits, then CARCHEX could be the right career choice for you!
Apply Now!
Job Types: Full-time, Part-time
Salary: $15.00 per hour (plus weekly bonuses)
Benefits:
· 401(k)
· 401(k) matching
· Health insurance
· Dental insurance
· Vision insurance
· Paid time off
Schedule:
· 8-hour shift
· Day shift
· Evening shift
· Monday to Friday
· Weekends and overtime available
Supplemental pay types:
· Bonus pay
Work Location: In person
Apply Now!
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Includes base and annual incentives
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