CEL-SCI CORP Call Center Traffic and Scheduling Analyst Salary in the United States

How much does a CEL-SCI CORP Call Center Traffic and Scheduling Analyst make in the United States? The average salary for Call Center Traffic and Scheduling Analyst at companies like CEL-SCI CORP in the United States is $54,600 as of June 27, 2019, but the range typically falls between $47,700 and $62,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

What does a Call Center Traffic and Scheduling Analyst do at companies like CEL-SCI CORP?

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Understand the total compensation opportunity for Call Center Traffic and Scheduling Analyst at companies like CEL-SCI CORP, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$47,700
$62,200
$54,600

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$49,100
$66,400
$56,800
These charts show the average base salary (core compensation), as well as the average total cash compensation for Call Center Traffic and Scheduling Analyst in companies like CEL-SCI CORP in the United States. The base salary for Call Center Traffic and Scheduling Analyst in companies like CEL-SCI CORP range from $47,700 to $62,200 with the average base salary of $54,600. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $49,100 to $66,400 with the average total cash compensation of $56,800.
Job Openings for CEL-SCI CORP Call Center Traffic and Scheduling Analyst
Wollborg Michelson Recruiting - San Francisco , CA
Continually improves forecasting and scheduling predications across all contact channels. ... Ensures maximum use of existing technologies to support efficient traffic distribution. * Develops ...
ZipRecruiter - 1 day ago
Advance Call Center Technologies - San Luis , AZ
Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. Do ... schedules · Fantastic Supervisors and a Positive environment · Affordable benefits for you, your ...
ZipRecruiter - 5 days ago
Via Care Community Health Center - Los Angeles , CA
Additionally, the Call Center Representative schedules appointments, maintains documentation and records, facilitates the smooth running of the front office, and supports the delivery of quality ...
ZipRecruiter - 1 day ago
Kelly Services - San Jose , CA
Ability to effectively organize, prioritize, and schedule work assignments with minimal supervision. ... previous Call Center experience * High School diploma or equivalent COMPUTER COMPETENCY
ZipRecruiter - 2 days ago
North Texas Tollway Authority - Plano , TX
Work requires a comprehensive, practical knowledge of a technical field with use of analytical ... NTTA tollways are designed to relieve traffic congestion and get North Texans around the region ...
ZipRecruiter - 5 days ago
Veterans Sourcing Group - Cincinnati , OH
Sill has an amazing career opportunity available for a full-time Call Center Caseworker on (insert schedule/shift opening here) on a rotating day schedule * Responsibilities in this role include ...
ZipRecruiter - 8 days ago

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