CITY OF BANNING Information Technology Analyst I Salary in the United States
How much does an Information Technology Analyst I make at companies like CITY OF BANNING in the United States? The average salary for Information Technology Analyst I at companies like CITY OF BANNING in the United States is $77,663 as of March 26, 2024, but the range typically falls between $69,446 and $85,881. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities2
About CITY OF BANNING
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What does an Information Technology Analyst I do at companies like CITY OF BANNING?
Job Purpose/Summary
Under general supervision, performs a variety of technical duties involved in installing, testing, and maintenance of the City’s computerized information systems including for all computer workstations and peripherals, network equipment, telephone systems, and software used by City departments. This is a confidential unrepresented position within the Information Technology Division.
Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This position shall respond to requests for assistance from system users and resolve operations problems; troubleshoot, analyze and resolve complex systems and application problems; and perform various diagnostic testing and maintenance on system hardware.
Performance Expectations
Under general supervision, performs a variety of technical duties involved in installing, testing, and maintenance of the City’s computerized information systems including for all computer workstations and peripherals, network equipment, telephone systems, and software used by City departments. This is a confidential unrepresented position within the Information Technology Division.
Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This position shall respond to requests for assistance from system users and resolve operations problems; troubleshoot, analyze and resolve complex systems and application problems; and perform various diagnostic testing and maintenance on system hardware.
Performance Expectations
- Leadership: Contributes to a positive work culture consistent with the City of Banning Leadership Philosophy, actively welcomes new approaches to public service and supports change and process improvements at all levels within the organization.
- Management: Able to independently assess and organize personal work performance while contributing to the overall organization.
- Teamwork: Demonstrates ability and willingness to work collaboratively with a team.
- Communication: Communicates effectively with peers, supervisors, subordinates, and individuals to who service is provided.
Essential Functions
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Provide a variety of technical information technology support and related services to City of Banning employees and related information technology systems/network.
- Provide day-to-day operational support for the City’s computer systems, including the City’s network, hardware and software, telephone systems, and related equipment.
- Install, configure, upgrade, troubleshoot, and repair computers, computer components, software, and peripheral devices; maintain, install, and upgrade file servers and other network hardware.
- Provide information system user support; respond to questions and inquiries on various hardware and software issues.
- Install and/or plan and coordinate the installation, testing and support of computer hardware and software applications; coordinate the repair and replacement of computer components and related equipment.
- Perform and implement systems maintenance, making program modifications as necessary to meet user requirements; review and modify programs to correct errors and improve efficiency and cost effectiveness.
- Perform network administration functions such as maintaining user accounts and passwords, installing, upgrading, and maintaining software on servers, upgrading server hardware, and troubleshooting and resolving network connectivity issues.
- Administer and maintain the City’s internal and Internet e-mail systems; install, configure and set up user accounts and client upgrades; troubleshoot and resolve mail hardware and software problems.
- Administer and maintain firewall applications for the internet; troubleshoot and resolve problems; install system upgrades as necessary.
- Provide support in the operation of the City’s telephone and voice mail systems; provide support to City supplied cell phones as necessary.
- Perform system backups and maintain backup library for the City’s network.
- Remain informed of changes in user and system software and hardware requirements.
- Assist in the preparation of bid specifications, and analysis of bid proposals for computer and network equipment and software.
- Assist in developing training or conduct training in computer systems and software as needed.
- Obtain quotations and arrange for the purchase of new technology; prepare invoice payments as necessary.
- May coordinate data transfers with other agencies.
- Maintain a variety of records and prepare special reports.
- Maintain current knowledge of information technology trends and innovations; attend and participate in job-related seminars and professional group meetings; read applicable industry publications.
- Perform related duties as required.
Knowledge of:
- City organization, operations, policies and procedures.
- Structure, organization and interrelationships of City departments, agencies and related governmental agencies and offices affecting assigned functions.
- Operational characteristics of information services systems, hardware and software.
- Principles and practices of computer science and information systems.
- Computer operating systems and local area network applications.
- Methods and techniques of training and instruction.
- Principles and practices of systems analysis.
- Principles, practices, methods, and techniques used in the installation, troubleshooting and maintenance of systems, networks, and applications.
- Characteristics and limitations of computer systems and related equipment.
- Wireless networking technology including access and security.
- Methods and techniques of installing and maintaining network devices including switches, routers and hubs.
- Network email systems.
- Various commercially packaged software including word processing, spreadsheet, database, and graphics applications.
- Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
Ability to:
- Analyze, design, program and maintain information systems and peripherals.
- Install computer equipment, related peripherals, and software.
- Troubleshoot hardware and software problems.
- Analyze data and develop logical solutions to complex computer application problems.
- Make recommendations in information system selection and software application packages.
- Instruct and train staff in information system operations.
- Operate office equipment, including computers and supporting word processing, spreadsheet, and database applications.
- Adapt to changing technologies and learn functionality of new equipment and systems.
- Understand and follow oral and written instructions.
- Work independently in the absence of supervision.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
Preferred Qualifications
Any combination of education and experience that that has provided the knowledge, skills and abilities necessary for the position. A typical way to obtain the knowledge and abilities would be the equivalent of two (2) years of college with major course work in computer science, information systems, or a related field AND two (2) years of increasingly responsible experience maintaining computer equipment, including networked systems. SQL & DB2 database management, project management, or C and Java programming knowledge highly desirable.
License and Certification Requirements
Any combination of education and experience that that has provided the knowledge, skills and abilities necessary for the position. A typical way to obtain the knowledge and abilities would be the equivalent of two (2) years of college with major course work in computer science, information systems, or a related field AND two (2) years of increasingly responsible experience maintaining computer equipment, including networked systems. SQL & DB2 database management, project management, or C and Java programming knowledge highly desirable.
License and Certification Requirements
- Valid California State driver’s license is required.
- Must be bondable.
- Successful completion of a pre-employment background check is required.
The regular work schedule is generally Monday through Friday, 8 am to 5 pm. Work is primarily performed in an office which is busy, oriented to public service and subject to occasional work interruptions. Noise level is moderate. Occasional attendance at meetings before or after regular work hours is required.
Physical Requirements
Work is primarily performed in an office environment requiring prolonged sitting or standing; walking, kneeling, crouching, squatting, stooping, and bending; inputting data into a computer terminal; exposure to computer glare, vibrations, and pitch; lifting, carrying, and regularly lift and/or move up to twenty-five (25) pounds, frequently lift and/or move up to fifty (50) pounds in weight; use hands to finger, handle or feel; reach with hands and arms and have mobility, vision, hearing, and dexterity levels appropriate to the duties to be performed. Continuous repetitive arm/hand movement is essential to performance. The incumbent in this position must be able to discern voice conversation, have the physical ability to perform essential job functions, and have hand-eye coordination sufficient to operate computers, do keyboarding and operate other office equipment.
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Understand the total compensation opportunity for Information Technology Analyst I at companies like CITY OF BANNING, base salary plus other pay elements
Average Total Cash Compensation
Includes base and annual incentives
The chart shows total cash compensation for the CITY OF BANNING Information Technology Analyst I in the United States, which includes base, and annual incentives can vary anywhere from $69,446 to $85,881 with an average total cash compensation of $77,663. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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About CITY OF BANNING
The City of Banning is a municipal corporation serving approximately 32,000 residents. The City is a full service City with police, parks, recreation, transit, streets, water, wastewater, electric, airport, fire, land use and zoning, and development services. Banning is strategically located in the San Gorgonio Pass area of Southern California along Interstate 10 between Los Angeles and Palm Springs. The community enjoys clean air, ample water supplies, and the inspiring vistas of the two tallest peaks in Southern California, Mt. San Jacinto and Mt. San Gorgonio. In addition, residents enjoy p
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