CITY OF CUPERTINO Human Resources Technician Salary in the United States

Are you interested in working as part of a collaborative and innovative team that values a great organizational culture and prides itself on providing excellent customer service to staff and the public?    If so, the City of Cupertino has an excellent opportunity for you to join the Administrative Services Department as a Human Resources Technician. We are looking for a team member who is friendly, solution driven, thrives in a fast-paced environment, and can easily pivot on competing priorities and deadlines.
 
You will have the opportunity to participate in some exciting projects that include:
·       Enhancing the performance evaluation system
·       Assist implementing paperless files using Laserfiche
·       HRIS enhancements and process improvements
 
Under general direction of the Human Resources Analyst, the Human Resources Technician provides a wide variety of paraprofessional, technical and clerical duties related to Human Resources operations. This is a generalist position and as such, projects and tasks may be assigned in all functional areas of Human Resources.
 
The Human Resources Technician also supports the day-to-day operations of the Human Resources Division. An incumbent in this position interacts frequently with City employees and the general public and exercises tact and discretion when dealing with issues of a confidential or sensitive nature.Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Provide employees with information regarding their benefits; conduct new employee benefits orientation; prepare, process and coordinate benefit enrollment forms and benefit changes for employees and retirees.

Coordinate the City’s Recreation Bucks, Wellness and Tuition Aid programs.

Assist with the coordination of recruitments, including posting job announcements on-line, responding to applicant inquiries, screening applications, scheduling written exams and oral board interviews, preparing oral board and other testing materials, and corresponding with applicants.
 
Coordinate the employee performance evaluation and merit increase process, track evaluation dates, send reminder notices, and process merit increases into the City’s payroll system. 
 
Coordinate training for City staff, including scheduling training, preparing and distributing announcements, and tracking attendance.

Perform HRIS functions, including HRIS benefit table and position maintenance, electronic timesheet maintenance, new hire set-up, and employee separations; compile statistical information and prepare reports related to payroll, position classification, position control and compensation.

Coordinate the City’s Internship Program, including assisting departments with selection process, maintaining an internship tracking sheet, coordinating educational programming for interns, and coordinating with regional internship program coordinators in Santa Clara County.
 
Maintain the Human Resources web page on the City’s website and the City’s intranet.
 
Coordinate projects to further a paperless office concept to improve the efficiency and storage of records within the Human Resources Division.
 
Assist with routine Human Resources transactions, including but not limited to, responding to Unemployment Insurance claims and tracking, requests for verification of employment and responding to classification and salary studies.
 
Maintain and monitor personnel files; coordinate the destruction of records within the records retention guidelines.
 
Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
 
Perform related duties as assigned.Knowledge of:
 
Principles and practices of effective customer service.
 
Record keeping principles and techniques; records management.
 
Modern office procedures, practices, and computer equipment and software; computer software including word-processing, spreadsheet, and database applications, as well as an HRIS system.
 
Business letter writing and report writing.
 
English usage, spelling, punctuation, and grammar.
 
Pertinent government organizations, functions, policies, rules, and regulations; rules, regulations, laws and practices on privacy, confidentiality and disclosure as applied to personnel records.
 
Applicable Federal, State, and local laws, codes and regulations related to areas of assignment.
 
Principles and practices of local government human resources functions.
 
Ability to:
 
Communicate clearly and concisely, both orally and in writing.
 
Perform duties in support of human resources activities.
 
Provide excellent customer service to employees and the public; anticipate the needs of the customer, as well as internal team members.
 
On a continuous basis, sit at a desk for long periods of time intermittently twist and reach office equipment; stand, bend, squat, kneel or twist while using/clearing copy equipment or retrieving/returning files; write and use keyboard to communicate through written means and enter/retrieve data from computer; occasionally run errands; and lift or carry weight of 10 pounds or less.
 
Read, interpret, and apply pertinent rules, regulations, standards, and procedures; understand, interpret, and explain department policies and procedures; explain operations to the public and the staff.
 
Handle confidential information with professional demeanor and discretion.
 
Understand the organization and operation of the city and of outside agencies as necessary to assume assigned responsibilities.
 
Observe, identify, and problem solve office operations, and procedures.
 
Work with various cultural and ethnic groups in a tactful and effective manner.
 
Organize and prioritize work in order to successfully complete projects in a timely manner; effectively multi-task and easily pivot on competing deadlines and priorities.
 
Be detail oriented and goal oriented.
 
Analyze situations quickly and objectively and determine proper course of action.
 
Operate and use a variety of modern office equipment, and computer software programs including Microsoft Office Suite.
 
Take initiative and anticipate the next task to be completed.
 
Establish and maintain effective working relationships with those contacted in the course of the work.
 
Function with a high degree of independence in performing job duties and exercise sound judgment in programmatic and procedural decision making; and work as part of a larger HR team.
 
Recognize program needs and develop strategies and solutions to implement more efficient systems and procedures.
 
Education and Experience
 
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of two years of academic level course work from an accredited college or university and two years of responsible experience in a paraprofessional human resources position. Experience working as a generalist Human Resources paraprofessional in recruitment and selection, benefits administration, HRIS, training and organizational development is desired.
 
Licenses and Certifications
 
Possession of a valid California driver’s license is desirable.Application and Selection Process
 
If you are interested in this opportunity, please submit your City of Cupertino employment application to Human Resources no later than 5:00 p.m. Thursday, February 25, 2021. Applications must be filled out completely. Failure to complete the supplemental application will disqualify the applicant from the recruitment process. Failure to list work experience or stating “See Resume” in the work experience section of the application will be considered an incomplete application and subject to rejection. Resumes may be attached separately. Electronic applications may be submitted online through the City’s employment page at   https://www.governmentjobs.com/careers/cupertino , or application materials may be submitted to: Human Resources, 10300 Torre Avenue, Cupertino, CA 95014. Late applications will not be accepted. 
 
Applications will be screened according to the qualifications outlined in this job announcement. Applicants possessing the most desirable qualifications will be invited to continue in the selection process, which may include a written examination and/or panel interview.  An eligible list will be established as a result of this process and will remain in effect for three months from the date established and may be extended up to one year. 
 
Additional Information
 
The City of Cupertino is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religion, color, sex (including gender and pregnancy), sexual orientation (including heterosexuality, homosexuality, and bisexuality), national origin, ancestry, citizenship status, uniformed service member status, marital status, age, medical condition, genetic characteristics, and physical or mental disability. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Cupertino Human Resources upon submittal of application.  Documentation of the need for accommodation must accompany the request.  
 
The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.