CITY OF HIGHLAND PARK Police Records Clerk Salary in the United States

The City of Highland Park is seeking a Full-time Records Clerk for the Police Department.  This is a non-sworn position responsible to perform a variety of clerical tasks in support of the Police Department function to document, process, maintain and control police records, case files, statistics and related information. Work includes data entry into records management systems (RMS), processing of departmental citations and complaints, preparation of court documents, responding to public information requests, providing for a public safety answering point, and other related duties. QUALIFICATION REQUIREMENTS: Must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Must possess a High School diploma or GED equivalency. Must be able to type 40 words per minute.
  
Experience: Previous experience working with records management systems, customer service, data entry and FOIA compliance are preferred.

Certification or License: Must be able to obtain Law Enforcement Agencies Data System (LEADS) less than full access certification during 1-year probationary period.

Required Knowledge, Skills, and Proficiencies: Must possess a good knowledge of basic software applications including word processing. Must have some knowledge (or the ability to learn and retain knowledge) of federal, state and local federal laws, statutes and regulations defining criminal activity. Must have some knowledge (or ability to learn and retain knowledge) of Law Enforcement Agencies Data System (LEADS) and National Crime Information Center (NCIC) rules and regulations and capabilities. Must have some knowledge (or ability to learn and retain knowledge) regarding FOIA laws and limitations.

Must have considerable skill in providing excellent customer service and be able to multi-task to coordinate and systematically complete multiple projects while maintaining strict confidentiality with regard to information obtained. Must have working skill in establishing and maintaining effective working relationships and be able to follow written and oral instructions. Must be proficient in operating a personal computer, utilizing Microsoft Office applications and operating other office machines at an intermediate to advanced level.  Must have the ability to establish and maintain effective working relationships with City, court, and other law enforcement personnel. Must be able to acquire the knowledge of the geographic areas of the City including major traffic arteries, landmarks, buildings and streets. Must possess advanced public relations and interpersonal communication skills to provide exceptional customer service to the public. Must be able to read, write, spell and comprehend the English language and to communicate clearly and distinctly and express oneself clearly, persuasively, and effectively, both orally and in writing.Work Environment: Work activities are conducted in an open office environment and may include contact with individuals exhibiting high levels of stress or emotion.  The weekly work schedule is normally 40 hours in duration, but may be extended in the event of an emergency or substantial work volume.  Work is normally 8 hours in duration with 1 hour unpaid lunch break but may be extended in the event of emergency, disaster, personnel shortage, workload, or work in progress.

Bloodborne Pathogens: None.

Tools and Equipment Used:  The position requires the ability to operate the following equipment: Basic office equipment, including but not limited to telephones, copiers, fax machines, personal computers and related software, document imaging machine, LEADS, NCIC terminals, typewriters, and the ability to write legibly with writing implements.

Physical Demands: While performing the duties of this position, the employee is required to sit; stand; walk; hear; talk; see; use hands and arms to reach and grasp objects and operate controls.  The employee may be required to sit and remain alert for prolonged periods of time and occasionally may have to climb or balance; stoop, kneel, crouch, or crawl.

The employee may frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
 
Emotional and psychological stability needed to:

• Accept constructive criticism in a mature fashion
• Effectively communicate and interact positively with fellow employees and the public.
• Tolerate stress and function effectively under stress.