CITY OF POST FALLS Accounting Specialist/Utility Customer Service & Accounts Payable Salary in the United States

How much does an Accounting Specialist/Utility Customer Service & Accounts Payable make at companies like CITY OF POST FALLS in the United States? The average salary for Accounting Specialist/Utility Customer Service & Accounts Payable at companies like CITY OF POST FALLS in the United States is $52,869 as of February 26, 2024, but the range typically falls between $46,736 and $59,002. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

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What does an Accounting Specialist/Utility Customer Service & Accounts Payable do at companies like CITY OF POST FALLS?

The principal function of an employee in this class is to provide effective customer service, process accounts receivable, answer phones, process invoices and bills and prepare semi-monthly payments, perform general clerical and accounting support duties and records maintenance.  An Accounting Specialist must possess accounting, clerical, and customer service skills; he/she acquires knowledge of department functions through on-the-job experience and becomes a department-related specialist with a good working knowledge of department policies and procedures.  The work is performed under the supervision of the Accounting Supervisor, although some latitude is granted for independent judgment using standard practices to resolve customer issues or correct procedures. The principal duties of this class are performed in a general office environment.Essential Utility Duties and Responsibilities:
  • Answers incoming phone calls and greets walk-in customers, provides general information to the public, answers questions and inquiries, provides specific information about accounts, and provides referrals to other departments or staff as needed;
  • Assists customers with department procedures and explains department procedures/policies/programs to customers and resolves customer concerns;
  • Processes and receives payments, balances cash, reviews billings, records account information, and tracks changes;
  • Researches account status for payment history; researches special issues and makes appropriate recommendations;
  • Prepares, distributes and maintains a variety of documents, correspondence, log sheets, applications, and related documents;
  • Maintains files, logs and other records;
  • Provides data entry services, faxing, typing, and filing in support of department functions;
  • Records and balances daily and weekly revenue figures from other City departments and prepares City daily bank deposit;
  • Processes and receives payments, misc. receivable, balances daily cash, reviews billings, records account information, and tracks changes.
  • Performs all work duties and activities in accordance with City policies, procedures and safety practices.
 
Essential A/P Duties and Responsibilities:
  • Processes invoices, and bills generated by City departments and prepares monthly payments;
  • Reconciles vendor statements;
  • Processes and maintains computerized account balances and related information;
  • Verifies billing information, services, and other information with vendors;
  • Verifies correct coding of invoices by departments and reviews all invoices for inappropriate expenditures;
  • Verifies appropriate approval of invoices and that all invoices and Purchase Orders are processed according to the Purchasing Policy;
  • Enters project coding for City projects;
  • Coordinates with the Purchasing Officer to ensure proper documentation is sent for purchases and fixed assets;
  • Provides general clerical and accounting assistance;
  • Assists customers and vendors with department procedures and explains department procedures/policies/programs to customers and resolves customer concerns;
  • Prepares, distributes and maintains a variety of documents, correspondence, log sheets, applications, and related documents;
  • Maintains building permit bond log, sales tax revenue log, and prepares monthly sales tax and annual 1099 reports;
  • Maintains files, logs and other records;
  • Completes special research assignments;
  • Provides data entry services, faxing, typing, and filing in support of department functions;
  • Maintains City credit cards for check out by employees.
 
Other Duties and Responsibilities
  • Performs other related duties as required. 
Knowledge of:
  • Operation of standard office equipment, including a personal computer and job-related software applications;
  • Customer service procedures and techniques;
  • English grammar and punctuation;
  • Current office practices and procedures;
  • Accounting, bookkeeping, and cash handling record keeping practices and procedures;
  • Account collection procedures.
 
Ability to:
  • Follow written and oral instructions;
  • Learn department functions thoroughly to provide general information and explain detailed department processes and procedures;
  • Learn and explain regulatory compliance issues related to the assigned department's function;
  • Maintain records efficiently and accurately and to prepare clear and concise reports;
  • Research information and data and prepare reports;
  • Multi-task with numerous and frequent interruptions;
  • Perform duties accurately and efficiently under time sensitive deadlines;
  • Respond courteously to customer and vendor inquiries, which are sometimes controversial or adversarial;
  • Work well under pressure;
  • Operate standard office equipment and a personal computer including program applications appropriate to assigned duties;
  • Maintain effective working relationships with other City employees, supervisory personnel, local elected officials, vendors, and the public;
  • Communicate effectively both orally and in writing.
  • High school diploma or GED equivalency; preferably supplemented with course work in accounting, math or other business applications;
  • Two (2) years accounting, billing, or clerical experience, preferably in a municipal office position; or
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.   
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$46,736 Low Average $52,869 High $59,002

Understand the total compensation opportunity for Accounting Specialist/Utility Customer Service & Accounts Payable at companies like CITY OF POST FALLS, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$46,736
$59,002
$52,869
The chart shows total cash compensation for the CITY OF POST FALLS Accounting Specialist/Utility Customer Service & Accounts Payable in the United States, which includes base, and annual incentives can vary anywhere from $46,736 to $59,002 with an average total cash compensation of $52,869. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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