Covance, Inc Account Associate - Remote Possible Salary in the United States

Job Overview:

Account Associate

We have a great opportunity for an Account Associate (I) to join our Global Data Management Solutions team in Madison, WI, Greenfield, IN or Somerset, NJ. Remote working arrangement is a possibility.

Covance’s work in developing new pharmaceutical solutions has an incredible impact on millions of lives worldwide. Be a part of this life-saving work and help improve patients' lives while growing your career.

General Responsibilities:

• Learns to schedule workload to ensure internal operational groups’, study direction’s, and the client’s expectations for conducting studies are upheld
• Learns to use software tools to efficiently and accurately complete job duties. Types of software include word processing, spreadsheet, data collection and tabulation, collaboration/sharing and database applications.

Study Account Setup

• (90%) Trains on duties required to setup study accounts in data collection software systems. Tasks to be learned may include, but are not limited to:
• Learning how to obtain and review study documents (e.g., protocol, amendments) to gather information on pertinent study details
• Learning to setup and quality check (QC) study accounts to ensure compliance with study director/client directives and regulatory requirements, when appropriate
• Learning to update, modify and correct study accounts with appropriate directive and documentation (e.g., audit trail)
• Learning to consider peer review comments received
• Learning to address inquiries from operational staff, complete rush requests, and support various study designs and teams from multiple sites and departments
• (5%) Trains on software testing and validation activities. Initial training will include executing test scripts and maintaining documentation in accordance with Covance Unified Systems Life Cycle (CUSLC) methodology which complies with General Principles of Software Validation issued by the FDA.
• (5%) Performs other duties as assigned.

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Education/Qualifications:

• Bachelor’s degree or equivalent experience. Degree and/or experience in science, especially with nonclinical studies, preferred.

Experience:

• Basic knowledge of office software (e.g., Microsoft® Office, especially Word and Excel; Adobe® Acrobat®).
• Attention to detail, time management skills and organizational skills.