CRAWFORD ELECTRIC SUPPLY Inside Sales Salary in the United States

In 1990 Crawford Electric Supply opened its first store in Dallas, Texas and began a tradition of excellence. Within five years of opening, the store was ranked #1 in the twin city market. Crawford has grown from one location and six associates to 26 locations across Texas and Louisiana and more than 650 associates. Over the last 25 years, Crawford Electric has lived up to, and exceeded its motto of "Whatever it Takes!" Crawford is a subsidiary of Sonepar USA.

PURPOSE

Ensures good customer relations by providing assistance with product information, pricing and availability delivered in a courteous and professional manner.

Essential Duties and Responsibilities:

• Supports Outside Sales with customer orders.
• Determines type of merchandise desired by becoming familiar with products sold and utilizing vendor catalogs and other reference materials.
• Utilizes Eclipse program for pricing structure and order entry.
• Estimates date of delivery based on knowledge of company delivery schedule.
• Resolves customer order problems and complaints promptly.
• Describes/demonstrates products using samples or catalogs showing features and benefits.
• Sells and promotes branch and company-wide special promotions as directed.

Minimum Requirements:

• Effective interpersonal communication skills.
• Ability to perform math functions associated with the job such as addition, subtraction, multiplication and division in all units of measure, using whole numbers, common fractions and metric scales.
• Ability to calculate amounts such as discounts, interest and commissions.
• Ability to read and interpret documents such as technical or general business publications.
• Basic computer skills including Microsoft Office products.
• Basic electrical product knowledge.
• Six months or more of related experience.
• High school diploma or equivalent.

EOE M/F/Disability/Veteran