DENTCO Office Administrator / Front Desk Salary in the United States

We are a rapidly growing national company looking for Dynamic Professionals to join our Team. We were recently named one of Michigan's coolest places to work by Crain's Detroit Business.

Job Title:              Office Administrator

FLSA Status:          Hourly Non-Exempt

 Summary

This position is responsible for coordinating front office activities, handling visitors and incoming telephone calls. 

 Essential Duties and Responsibilities

• Answers incoming telephone calls, determines purpose of call, and directs the telephone call to the appropriate individual or department. Including during large snow events after hours.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Answers general questions about the organization and provides visitors with the necessary information to locate the corporate office.
• Maintains office security by following procedures, monitoring logbook, and issuing badges.
• Maintains corporate calendar with company designated holidays, service anniversary and birthday information.
• Posts outgoing mail including first-class, overnight, and certified mail. Including USPS, UPS & FedEx.
• Opens and distributes incoming mail.
• Ensure needed supplies are in place for new hires and name plates are ordered.
• Send corporate communications as needed
• Maintains monthly birthday/anniversary board in break room.
• Maintains Corporate Staples account and orders approved supplies.
• Create and send out Customer Placards as needed.
• Create Eyes & Ears report for assigned customers and deliver to NAM’s monthly.
• Performs other administrative duties as needed, such as filing, photocopying, and collating.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

• High school diploma or GED.
• Ability to work in Corporate office.
• One year of professional business experience as a receptionist or administrative assistant.
• Ability to operate a multi-line telephone and fax machine.
• Excellent communication and problem-solving skills.
• Ability to maintain a positive attitude and a professional atmosphere in the front office at all times.
• Excellent interpersonal skills including the ability to work well both independently and in a team environment.
• Excellent organizational skills including attention to detail and follow-through.
• Demonstrated multi-tasking abilities.
• Proficient in Microsoft Office applications.

Preferred Qualifications

• Some college coursework is desirable.
• Two years of administrative assistant or receptionist experience.
• Customer service experience is highly desirable.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The individual will engage in sitting, standing, walking on a regular basis.  The individual will use manual dexterity and visual acuity on a regular basis.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The individual must be able to work in a standard office setting.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.