EMCOR GROUP INC Customer Service Representative II Salary in the United States

How much does a Customer Service Representative II make at companies like EMCOR GROUP INC in the United States? The average salary for Customer Service Representative II at companies like EMCOR GROUP INC in the United States is $48,051 as of September 27, 2021, but the range typically falls between $42,651 and $55,168. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Customer Service Representative II do at companies like EMCOR GROUP INC?

Customer Service Representative II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Service Representative II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2021 Salary.com)

See user submitted job responsibilities for Customer Service Representative II.

$42,651 Low Average $48,051 High $55,168

Understand the total compensation opportunity for Customer Service Representative II at companies like EMCOR GROUP INC, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$42,651
$55,168
$48,051

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$43,783
$56,772
$49,089
These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Service Representative II in companies like EMCOR GROUP INC in the United States. The base salary for Customer Service Representative II in companies like EMCOR GROUP INC range from $42,651 to $55,168 with the average base salary of $48,051. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $43,783 to $56,772 with the average total cash compensation of $49,089.
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