EMCOR Group, Inc. Customer Service Representative II Salary in the United States
How much does a Customer Service Representative II make at companies like EMCOR Group, Inc. in the United States? The average salary for Customer Service Representative II at companies like EMCOR Group, Inc. in the United States is $52,769 as of March 26, 2024, but the range typically falls between $47,376 and $59,846. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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What does a Customer Service Representative II do at companies like EMCOR Group, Inc.?
Customer Service Representative II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Service Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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What does a Customer Service Representative II do?
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Level of Education
- Customer Service Representative II Salaries with a High School Diploma or Technical Certificate
- Customer Service Representative II Salaries with an Associate's Degree
- Customer Service Representative II Salaries with a Bachelor's Degree
- Customer Service Representative II Salaries with a Master's Degree or MBA
- Customer Service Representative II Salaries with a JD, MD, PhD or Equivalent