ESPEY MFG & ELECTRONICS CORP Customer Care Director Salary in the United States

How much does an ESPEY MFG & ELECTRONICS CORP Customer Care Director make in the United States? The average salary for Customer Care Director at companies like ESPEY MFG & ELECTRONICS CORP in the United States is $111,300 as of May 31, 2019, but the range typically falls between $96,100 and $131,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

What does an Customer Care Director do at companies like ESPEY MFG & ELECTRONICS CORP?

The Customer Care Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Care Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Care Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Care Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Care Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

Understand the total compensation opportunity for Customer Care Director at companies like ESPEY MFG & ELECTRONICS CORP, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$96,100
$131,500
$111,300

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$103,100
$150,100
$122,700
These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Care Director in companies like ESPEY MFG & ELECTRONICS CORP in the United States. The base salary for Customer Care Director in companies like ESPEY MFG & ELECTRONICS CORP range from $96,100 to $131,500 with the average base salary of $111,300. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $103,100 to $150,100 with the average total cash compensation of $122,700.
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