ESPEY MFG & ELECTRONICS CORP Customer Support Services Director Salary in the United States

How much does an ESPEY MFG & ELECTRONICS CORP Customer Support Services Director make in the United States? The average salary for Customer Support Services Director at companies like ESPEY MFG & ELECTRONICS CORP in the United States is $111,210 as of May 31, 2019, but the range typically falls between $96,090 and $131,450. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

What does an Customer Support Services Director do at companies like ESPEY MFG & ELECTRONICS CORP?

The Customer Support Services Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Support Services Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Support Services Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Support Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Support Services Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

Understand the total compensation opportunity for Customer Support Services Director at companies like ESPEY MFG & ELECTRONICS CORP, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$96,090
$131,450
$111,210

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$103,100
$150,050
$122,690
These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Support Services Director in companies like ESPEY MFG & ELECTRONICS CORP in the United States. The base salary for Customer Support Services Director in companies like ESPEY MFG & ELECTRONICS CORP range from $96,090 to $131,450 with the average base salary of $111,210. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $103,100 to $150,050 with the average total cash compensation of $122,690.
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