EVERYMUNDO Technical Product Analyst Salary in the United States

EveryMundo (www.everymundo.com) is a fast-growing international Performance Marketing software company seeking to add a Technical Product Analyst to our team! 

Our ideal candidate has an analytical mind, a natural curiosity to solve problems, and lives in the digital world. EveryMundo offers the opportunity for talented individuals to apply their experience, knowledge and skills in a fast-paced environment. We are looking for candidates that share our values: Autonomy, Accountability, Humility, Courage, Agility, Experimentation, Honesty and Empathy. We hire self-starters who possess a desire to have a big impact in a growing company.

Business Analyst is Accountable for:

• Serving as Subject Matter Expert on core product and interdependencies between other products
• Developing technical design plans (gather business requirements, perform detailed analysis, and produce associated functional specifications across multiple functions) by interfacing with Product Managers, Technical Architects and Developers, as needed
• Documenting and processing user stories and related technical requirements for new features or changes to existing features
• Preliminary troubleshooting and identification of root cause of all product-related issues
• Publishing incident reports for all Severity 1 & 2 issues with comprehensive explanation of the issue, impacts, and future prevention strategies
• Defining and documenting implementation approach and support workflows for all new products and features

Business Analyst is Responsible for:

• Ensuring test plans incorporate all core and fringe use cases (in collaboration with QA Team)
• Assisting Product Manager with performing or coordinating User Acceptance Testing
• Conducting product training and creating supplementary materials
• Adhering to and developing best practices to support the EM Product Lifecycle (PLC) process
• Reporting/Analyzing Product Success KPIs

Business Analyst is Consulted for:

• Coordinating with Product Managers to complete Feature Definition documentation (document user stories / use cases, define product success KPIs, defining mockups)
• Collaborating with Product Management, UX/UI, Architects and Developers to perform feature ideation and prototyping
• Collaborating with Project Management for migration planning and overseeing development
• Reviewing and contributing to Product Release Notes (monthly/quarterly)
• Communicating product changes to consumers of services
• Contributing to product improvement suggestions
• Assisting in development of Marketing/Sales Plan for new products and features

Expectations:

3 Months:

• Support Product Manager in facilitating the EM Product Lifecycle supporting technical documentation, ticket creation, and user acceptance testing
•  Create feature documentation, training plans, and feature support workflows
• Understand all core processes such as Product Lifecycle, Product Roadmap, Product Implementation, and Sprint Planning
• Establish familiarity with product instances and customer implementation methods, use cases, and customizations
• Begin reviewing and troubleshooting reported bugs to gain deeper understanding of inter-dependencies and responsible teams

6 Months:

• Advanced ownership in all development lifecycle activities, including: developing technical design plans, documenting use cases, and defining requirements
• Demonstrate advanced troubleshooting techniques; quickly and accurately establish root cause on reported bugs
• Contribute to the development of QA test plans to ensure comprehensive testing of all use cases

12 Months:

• Complete ownership in all development lifecycle activities. Provide overall guidance and support to ensure project meets business objectives.
•  Serve as Subject Matter Expert on core product; troubleshooting advanced issues and assisting others when technical questions arise

Requirements

• Language skills: English, bilingual a plus
• Bachelor’s degree or higher (Computer Science or Engineering degree is preferred)
• 3+ years of professional experience with a minimum of two years as a Technical Product Analyst or within the field of Product Management
• Significant Business Analyst experience across the full project lifecycle (requirements, design, development, testing, and deployment) with specific attention to requirements and design
• Familiarity with PHP, Symphony, React.JS, Angular.JS, and AWS/Lambda

Desired Qualifications

• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Experience working with cross-functional teams to deliver products and projects on tight deadlines
• Solid background in gathering, analyzing, and documenting requirements and business details to apply to solutions across the company
• Strong analytical and problem-solving skills with the ability to use data and metrics to back up assumptions, recommendations and drive action
• Excellent attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Comfortable in presenting suggestions for change and or improving workflow
• Enthusiastic and proactive approach with willingness to learn
• Strong process-based skills, i.e. process flow diagrams, business modeling, and functional design

WHY WORK WITH US?

EveryMundo provides airlines with performance marketing technology and services. We work with over 50 airlines worldwide ranging from major full-service carriers to low-cost carriers, based on 6 continents and marketing in over 30 languages.

We facilitate global online brand visibility and digital agility, empowering airline digital marketing/eCommerce departments to be effective while minimizing IT resources required. We enable airlines to grow their direct channel and own their customers.

The Three Pillars of Our Culture and the Underlying Core Values are As Follows:

EveryMundo believes strongly that our culture and values enable us to perform at the highest level for our airlines.

• Empowerment: autonomy, accountability, courage, agility
• Learning: curiosity, experimentation, diversity
• Transparency: humility, honesty, empathy

This culture and system of values serves us internally while also guiding our interactions and decisions regarding our customers. It is important to us that our culture and values are represented in our strategies, our output, and our communications. We invite our customers to collaborate with us in the spirit of these values.

This culture and system of values serves us internally while also guiding our interactions and decisions regarding our customers. It is important to us that our culture and values are represented in our strategies, our output, and our communications. We invite our customers to collaborate with us in the spirit of these values.