FIRST OPTION BANK Loan Processor Salary in the United States

JOB SUMMARY:

Processes a variety of loan-related administrative duties as related to loan documentation and supporting documents.   Researches customer inquiries and resolves problems appropriately.  Performs data input verifications and file maintenance.  May produce documentation necessary for consumer, home equity, commercial and SBA loan in keeping with loan policy and procedures.  Ensures that sound banking practices are followed and that all regulations governing the department functions are strictly observed.   Expected to deliver customer service as outlined in our "customer pledge" and "customer service standards", and adhere to our "code of conduct".

PRIMARY DUTIES:

Processes a variety of loan-related administrative duties as related to loan documentation and supporting documents.   Researches customer inquiries and resolves problems appropriately.  Performs data input verifications and file maintenance.  May produce documentation necessary for consumer, home equity, commercial and SBA loan in keeping with loan policy and procedures.  Ensures that sound banking practices are followed and that all regulations governing the department functions are strictly observed.   

• Sets up new loans, renews and extends loans, and processes a variety of related transactions.  Quotes payoffs in response to customer inquiries and for loan closings.  Enters information related to new loans and maintenance changes into loan system.  Verifies data input for accuracy.  Processes loan payments. 
• Handles draws on line of credit loans as required.
• Resolves customer and loan officer inquiries promptly and efficiently. 
• Confers with borrowers concerning questions, procedures, necessary information, forms completion and problem resolution.
• May assist in processing draws and recordings on construction loans.
• Performs other tasks requested by supervisor as they relate to the Bank and its functions

SKILL REQUIREMENTS:
Minimum:  Good general computer skills are required.  Demonstrates ability to review large amounts of data on a daily basis and work with little supervision.  Must possess strong attention to detail.  Organizational and time management skills are required for success in this position.  Must possess tact and the ability to effectively relate to customers, officers, and other employees involved in the lending process and work effectively in a team.  Proven ability to work "effectively" with others.

Preferred:  Demonstrated knowledge / experience in loan documentation practices and procedures or strong loan administrative assistant experience. 

PHYSICAL DEMANDS: 
 While performing the duties of this job, the employee is required to verbally communicate effectively with others, sit, stand, walk, and use hands to finger and handle keyboard, telephone, paper, files, and other equipment and objects.  The employee is occasionally required to reach with hands and arms.  The employee must occasionally lift and/or move up to 50 pounds.   This position requires the ability to review detailed documents and read computer screens over long periods of time.