FLOORING AMERICA Field Customer Service Technician Salary in the United States

How much does an Field Customer Service Technician make at companies like FLOORING AMERICA in the United States? The average salary for Field Customer Service Technician at companies like FLOORING AMERICA in the United States is $56,268 as of February 26, 2024, but the range typically falls between $48,118 and $64,418. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

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What does an Field Customer Service Technician do at companies like FLOORING AMERICA?

Job Description

Join Our Team

Bob Wagner’s Flooring America has been Chester County’s premier flooring resource for over 45 years, with showrooms in Downingtown, West Chester, and Middletown. is looking for a Field Customer Service Technician who will provide builder, retail and commercial service in the field. 

We are looking for a professional who is committed to exceeding customer expectation and dedicated to delivering personalized service. You must be self-motivated, detail oriented, masterful at multi-tasking and have knowledge of home construction.

As our Field Customer Service Technician, you will have an assigned territory that you will provide service to in the field.  You will be expected to conduct inspections, oversee and troubleshoot any problems that may arise.

 

Although not an all-inclusive list, the following are some of duties and expectations for this position

  • Doing pre-inspections of job sites prior to commencement of work
  • Doing post inspections to insure proper installation
  • During inspections you will be expected to be checking on installers and troubleshooting any problems that may arise
  • Overseeing flooring & window installation in the state of DE
  • Small repair work in residential and new construction homes

 

Job Requirements

Requirements for the Field Customer Service Technician

  • Valid driver’s license
  • Clean Driving Record
  • Reliable transportation
  • Background and/or knowledge in flooring & home construction
  • Ability to multitask
  • Detail oriented and organized
  • Experience in customer service

We offer the following opportunities and benefits

  • Salary
  • Health Insurance
  • Dental Insurance
  • Vacation
  • Sick
  • 401(k) Retirement Benefits
  • Product and Other Promotional Discounts

 

 

 How to Apply

 

We kindly ask for no emails or phone calls be sent to our store, as a means to further your application process. Please do not personally deliver resumes to the store.

 

These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests.  We thank you kindly in advance for your adherence to this request.

 

Candidates who meet our selection criteria will be contacted by e-mail for the next step in our hiring process, and in certain instances may be asked to take an online assessment. 

 

Thank you for your interest in our position.  We appreciate the time you have taken to apply with us.

 

Bob Wagner’s Flooring America is an Equal Opportunity Employer

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$48,118 Low Average $56,268 High $64,418

Understand the total compensation opportunity for Field Customer Service Technician at companies like FLOORING AMERICA, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$48,118
$64,418
$56,268
The chart shows total cash compensation for the FLOORING AMERICA Field Customer Service Technician in the United States, which includes base, and annual incentives can vary anywhere from $48,118 to $64,418 with an average total cash compensation of $56,268. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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