HCI GROUP INC Help Desk Support, Sr. Salary in the United States

How much does a Help Desk Support, Sr. make hourly at companies like HCI GROUP INC in the United States? The average hourly wage for a Help Desk Support, Sr. at companies like HCI GROUP INC in the United States is $29 as of September 26, 2019, but the range typically falls between $26 and $32. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities


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What does a Help Desk Support, Sr. do at companies like HCI GROUP INC?

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Help Desk Support, Sr..

$26 Low Average $29 High $32

Understand the total hourly compensation opportunity for Help Desk Support, Sr. at companies like HCI GROUP INC, hourly wage plus other pay elements

Average Hourly Wage

Core compensation


Average Total Hourly Cash Compensation

Includes base and short-term incentives

These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job for Help Desk Support, Sr. in companies like HCI GROUP INC in the United States. The average hourly rate for Help Desk Support, Sr. in companies like HCI GROUP INC range from $26 to $32 with the average hourly pay of $29. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $26 to $33 with the average total hourly cash compensation of $29.
Job Openings for HCI GROUP INC Help Desk Support, Sr.
Cybercoders - Philadelphia , PA
Help Desk Support Based out of Lexington, we are an innovative, fun, IT company. Due to steady growth, we are in need of an experienced System Admin to join our team. What You Will Be Doing ...
CyberCoders, Inc - 5 days ago
Work and lead a team of service desk analysts providing support to the Office of the Secretary of Defense. Respond to phone, email, trouble ticket, and walk-up requests. Support Windows 10, mobile ...
ZipRecruiter - 7 days ago
Network Specialty Group Inc - Gaithersburg , MD
Helpdesk support to NSG Government customer program The candidate must have experience supporting end user application. Someone who supports the application that the customer developed and uses
ZipRecruiter - 4 days ago
Fast Growing Company - Tempe , AZ
Great international company in Tempe, AZ is looking for a Help Desk Support Contractor to help with ... Essential Duties and Responsibilities The Service Desk Sr. Technician contractor will perform the ...
ZipRecruiter - 4 days ago
Strategic Systems - Oak Ridge , TN
This is a helpdesk position and the candidate will need to be able to remain at a desk providing support over the phone for extended periods of time. Agent will be expected to communicate effectively ...
ZipRecruiter - 4 days ago
... Desk Analyst is responsible for providing best in class customer service and support. Incident ... Help Desk analyst. · Experience and understanding of Technical terminology dealing with ...
ZipRecruiter - Today

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