HCI GROUP INC Help Desk Support, Sr. Salary in the United States

How much does a Help Desk Support, Sr. make at companies like HCI GROUP INC in the United States? The average salary for Help Desk Support, Sr. at companies like HCI GROUP INC in the United States is $59,765 as of August 27, 2019, but the range typically falls between $53,215 and $67,299. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Help Desk Support, Sr. do at companies like HCI GROUP INC?

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Help Desk Support, Sr..

Understand the total compensation opportunity for Help Desk Support, Sr. at companies like HCI GROUP INC, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$53,215
$67,299
$59,765

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$54,145
$68,601
$60,701
These charts show the average base salary (core compensation), as well as the average total cash compensation for Help Desk Support, Sr. in companies like HCI GROUP INC in the United States. The base salary for Help Desk Support, Sr. in companies like HCI GROUP INC range from $53,215 to $67,299 with the average base salary of $59,765. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $54,145 to $68,601 with the average total cash compensation of $60,701.
Job Openings for HCI GROUP INC Help Desk Support, Sr.
MBI I.T. Services - Saint Paul , MN
We are currently hiring for a contract Help desk Support Technician II job in Saint Paul, MN . You ... Our "Managed Services Team" consists of Senior Project Managers, Regional/Territory Managers ...
ZipRecruiter - 10 days ago
InfoSmart Technologies Inc - Golden , CO
Need - Help Desk Support - Need Locals from CO - F2F !! Position Help Desk Support Location Golden CO Duration 6+Months + Chance of Extension Need Locals from CO - F2F Must Have's: Active Directory ...
Joblift - 3 days ago
Advantage Resourcing - Santa Clara , CA
Responsibilities include, but are not limited to, configuration, phone support, troubleshooting of ... · Follows standard help desk operating procedures to accurately log all requests using ...
Staffmark - 10 days ago
Hiring Company - Brookfield , IL
Support of Macintosh (macOS and macOS server) and Windows (Desktop/Server) operating systems, iOS ... Our full range of services and partnerships with industry leaders help companies work more ...
ZipRecruiter - 4 days ago
PeopleCaddie - Chicago , IL
... Senior Agents and Level 2 to escalate to appropriate support groups Clearly document all ... Help Desk Experience * ITIL Principles * Spanish Speaking a plus #PCIT
ZipRecruiter - 6 days ago
Strategic Staffing Solutions (S3) - Hartford , CT
Escalates issues to Management, Team Leader or Sr. staff members in a timely manner. Job Qualifications: * Associates Degree preferred * 1-2 years previous Help desk and Desktop Support exp. req'd * ...
ZipRecruiter - 5 days ago

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