HOME FORWARD Resident Specialist - Graveyard Salary in the United States

How much does an Resident Specialist - Graveyard make at companies like HOME FORWARD in the United States? The average salary for Resident Specialist - Graveyard at companies like HOME FORWARD in the United States is $48,031 as of February 26, 2024, but the range typically falls between $40,319 and $55,743. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

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What does an Resident Specialist - Graveyard do at companies like HOME FORWARD?

The Resident Specialist supports Home Forward's strategic and operational objectives in the following way:  To support, interact and communicate with a resident population who may have special needs including mental or physical disabilities and/ or substance abuse issues; to answer and response to resident concerns and questions regarding lease compliance, safety, disturbances on site, noise or unauthorized guests or other issues impacting residents or the community; to perform activities in support of resident Residential Services Plans; and to work closely with security staff to ensure resident and community safety.

About the Bud Clark Commons:
The Bud Clark Commons is a public partnership between the City of Portland, Home Forward and Transition Projects, Inc. ("TPI") to create a 90 bed men's shelter, a community resource center with programmatic services and 130 units of permanent supportive housing, all targeting the most medically vulnerable and chronically homeless citizens of our community. It is located at NW Broadway and Hoyt Street in Portland, OR.  Through public funding sources, Home Forward develops and manages the entire project. Transition Projects is responsible for the services within the men's shelter and the day access center.

We are seeking (1) candidate to fill the following Full-time graveyard shift (32 hour work week):
Wednesday - Saturday
12:00AM- 8:30AM

This position is scheduled on the third shift and shall receive a shift premium of fifty cents ($.50) per hour in addition to regular hourly rate for all hours worked in the second shift.

AFSCME employees whose regular work assignment is at the Bud Clark Commons will receive 3% premium pay in addition to their base wage.

This opening is for (1) full-time positions located at Bud Clark Commons in Northwest Portland located at:
655 NW Hoyt St.
Portland, OR 97209

Please note: Resident Specialists may be required to work at any of our locations throughout Multnomah County.  

These positions are represented by AFSCME Local 3135 and will close on Monday, May 25 at 5:00 PM or once a satisfactory number of applications are received.

The following tasks are typical for positions in this classification.  Any single position may not perform all of these duties and/or may perform similar related tasks not listed here.

1. Support, interact and communicate with a resident population who may have special needs including mental or physical disabilities and/ or substance abuse issues. Answer and response to resident concerns and questions regarding lease compliance, safety, disturbances on site, noise or unauthorized guests or other issues impacting residents or the community.

2. Perform activities in support of resident Residential Services Plans. Ensure Resident and Community Services Coordinator(s) and/or other appropriate staff is kept informed of resident behavior. Compile accurate and appropriate information on resident behavior; ensure complied information is integrated into resident service charts and/or the Residential Services Plan as needed.

3. Work closely with security staff to ensure resident and community safety. Routinely patrol building interiors, exteriors and perimeters; maintain security logs and/or visitor check in/out logs as needed.

4. Respond to building system emergencies such as fire or emergency alarms; elevator and/or automatic doors malfunctions, water leaks, etc; report emergency maintenance problems to the after hours answering service; report any and all hazardous conditions to site staff.

5. Perform light housekeeping duties for the interior and exterior of the building, building common areas, offices and restrooms as needed.

6. Perform light maintenance duties such as checking breaker switches and resetting buttons when an apartment heater goes out.

7. Assist site staff, community partners and volunteers with the coordination of building events/gatherings.  Provide building oversight for evening meetings.

8. Conduct monthly apartment inspections.

9. Distribute community flyers, notices, newsletters, and other information.

10. Respond to resident lockout service requests; complete related paper work as needed.

11. Assist residents with maintenance service requests and work orders; input service requests into appropriate database.

12. Provide clerical and administrative support for staff. Organize and maintain a variety of files and records; file in accordance with established filing system indexes; enter a variety of data into computer systems; input corrections and updates; proofread data input and ensure accuracy and completeness.

13. Perform related duties and responsibilities as required.

Knowledge of:

  • Housing program eligibility rules, regulations and guidelines
  • Challenges, opportunities and concerns of the physically, mentally, socially and economically disadvantaged;
  • Landlord/tenant law; also pertinent Federal, State, and local laws, codes and regulations;
  • Community resources available to low-income residents;
  • Principles and practices of customer and resident service and problem solving;
  • Operations, services and activities of a building maintenance program;
  • Modern office procedures, methods and equipment including computers and     supporting word processing and spreadsheet applications;
  • Principles and procedures of filing and record keeping;
  • Correct English usage, spelling, grammar and punctuation.
Ability to:
 
  • Exemplify traits that reflect the agency's culture, including integrity, a customer service orientation, cultural sensitivity, trustworthiness, flexibility and a willingness to change;
  • Understand, explain and enforce Home Forward policy and property rules to ensure successful residency and a safe community;
  • Effectively deal with emergency situations;
  • Remain calm under pressure;
  • Communicate clearly and concisely, both orally and in writing;
  • Compile and maintain records;
  • Type and/or enter data on a computer at a speed necessary for successful job performance;
  • Operate a wide variety of office equipment, including computers and supporting word processing applications;
  • Establish and maintain effective working relationships with those contacted in the course of work;
  • Work effectively with diverse, disabled and elderly people.
 Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education:
The equivalent of the completion of the 12th grade. Alternative education and experience qualifications welcome.

Experience:
One year of property management and/or customer service experience in a social service setting. Alternative education and experience qualifications welcome.
 
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
 
Environment:  Duties are performed in public housing or affordable housing property and may involve day-to-day interactions with distressed, disabled, and escalated clients. Incumbents require sufficient mobility to work in a public housing and an office setting and operate office equipment; sit for extended periods of time; perform repetitive motion of hands and wrists. 
 
Physical: Must have sufficient mobility to complete unit and property inspections. Incumbents require sufficient mobility to work in an office setting, operate office equipment, to patrol the building interior and exterior and to climb stairs.
 
Vision:  Vision sufficient to read small print, computer screens and other related printed documents.
Check out Resident Specialist - Graveyard jobs in Ashburn, Virginia
$40,319 Low Average $48,031 High $55,743

Understand the total compensation opportunity for Resident Specialist - Graveyard at companies like HOME FORWARD, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$40,319
$55,743
$48,031
The chart shows total cash compensation for the HOME FORWARD Resident Specialist - Graveyard in the United States, which includes base, and annual incentives can vary anywhere from $40,319 to $55,743 with an average total cash compensation of $48,031. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
Job Openings for HOME FORWARD Resident Specialist - Graveyard

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