HPONE Commissions Sales Support Specialist Salary in the United States

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We’re committed to making the shopping process simpler. Our mission has never been more important than it is today.

The Commissions Sales Support Specialist is a critical liaison between operations and finance, responsible for identifying unpaid commissions due HPOne. As the Data Research Specialist, you will build relationships with our contacts at each carrier. You’ll provide insight around incorrect commission statements and work with the VP of Operations to rectify all missing commission payments.

Duties/Responsibilities:

• Examine groups of policies by carrier and coverage type to assist finance in determining root cause for missing payments
• Utilize various reports, carrier portals and internal finance system to conduct research
• Identify discrepancies and the cause of missed payments
• Responsible for updating the CRM via template imports to change policy statuses as needed and correct any discrepancies
• Create and manage carrier audit templates directly with carriers, tracking results of their research as responses are received
• Load status updates into the CRM based upon the results of the carrier audits, making corrections directly in system
• Work closely with both operations and finance on a regular basis in order to gain successful results in identifying missing carrier commission payments
• Perform other related duties as assigned

Required Skills/Abilities:

• High School Diploma or equivalent
• 2 years Medicare Insurance carrier experience
• 2 years’ experience in an analytical role requiring critical thinking and problem solving
• Commission reconciliation and understanding of commission schedules
• Advanced Excel experience including VLOOKUP, pivot tables, Macro and basic formulas
• Capable of navigating data bases, CFM systems
• Strong attention to detail, highly organized
• Ability to meet deadlines in a dynamic environment
• Strong written and verbal communication skills
• Must be self-directed and able to work well independently as well as part of a team
• Strong time management and organization skills
• Ability to multitask

Preferred Skills/Abilities:

• Bachelor’s degree
• Finance and operations experience with HPO helpful

HealthPlanOne is a leading direct-to-consumer marketing company focused on Medicare and health insurance sales. Since 2006, HealthPlanOne’s highly experienced agents, uniquely personal service, diverse solutions, and proprietary analytics have made the company one of the highest performing lead generation, member acquisition and retention teams in the industry. Our mission is to “decomplexify” Medicare for customers across the country to match each customer with the optimal plan, with a focus on the long term, to support better health and deliver peace of mind. With nine locations across the country, HealthPlanOne serves consumers in every state. In 2020, HealthPlanOne announced a recapitalization of the company with Lightyear Capital and Peloton Equity, which led to a cash investment supporting future growth and strategic objectives.

Due to the unprecedented situation of COVID-19, HPOne has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, training, and day-to-day operations. We will be returning to an office setting once we are safe to do so following the guidance of local health authorities’ and the CDC. Currently all employees are working remotely. Our centers are consistent with CDC guidelines and align with local government orders pertaining to all Company physical locations in relation to COVID-19.

Equal Employment Opportunity (EEO) is a fundamental principle at HPOne, where employment is based upon personal capabilities and qualifications. HPOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HPOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at accommodations@hpone.com