KEYSTONE COLLECTIONS GROUP Associate Business Analyst Salary in the United States

The Associate Business Analyst provides support to management or project teams by researching problems, interviewing/observing users, gathering data, and creating reports.  Working under the direct supervision of other Business Analysts or business team managers, the Associate Analyst researches specific problems using a variety of analytical techniques.  The Associate Analyst uses database tools to produce metrics, charts and reports; uses analytical techniques to document and optimize business processes; and uses agile software development processes to help teams build the appropriate software solution.  

Primary Responsibilities:

• Conducts initial investigation into specific business problem areas or enhancement ideas gathering use cases and other data to be used in project planning.    
• Works with operational teams to document and optimize existing business process workflows.
• Uses database tools to create robust and re-usable reports and metrics that highlight the operational efficiency and bottlenecks in existing business processes. 
• Participates in creation and delivery of application training. 
• Conducts regular reviews and analysis of current business processes by using operational metrics and reports, or observation and user interviews.
• Acts as QA Engineer as needed to test the functional and non-functional performance for applications under development. 
• With the Business Analyst and Development Manager, helps to provide clarity to project teams on project scope and application functionality. 

Job Qualifications:

• Education:  Bachelor’s degree with a focus on Technology/Mathematics and Business.
• Experience using relational database tools (eg. SQL Server, MySQL, etc) and reporting tools (eg. Excel, SSRS, Tableau, etc).    

Knowledge, Skills, and Abilities:

• Able to communicate professionally and clearly with technical and non-technical team members.
• Strong analytical skills with ability to use data to drive decisions. 
• Builds positive relationships with the business users and understands their current processes.
• Ability to identify and document system requirements and issues. 
• Adept at explaining technical and business concepts to users of various experience levels. 
• Well organized with strong time-management skills.
• Basic knowledge of web applications, desktop applications and databases.

Who is Keystone?

• Growing business, rapid growth – significant opportunities to play key role in driving not just software but also the business as a whole.
• Market leader in PA Tax Collections
• Vital role in keeping local communities and school districts running smoothly by ensuring money comes in regularly and fully (people pay).
• Applying technology to achieve operational efficiency and rigorous quality/accuracy levels.
• Located in Eastern suburbs of Greater Pittsburgh, Keystone offers low stress commute (just 1 mile from Turnpike off Route 30), ample free parking, and nearby shopping/food options for lunch or after work errands.
• Family run company with 30 years of treating employees like family.
• Our office hours are 8 AM – 4PM. We offer benefits to our fulltime employees including healthcare, dental, vision, paid time off, 401k with company match and more!

Keystone Collections Group is an Equal Opportunity Employer.