KRS HOLDINGS Community/Property Manager - Class A - Downtown Richmond Salary in the United States

Community Manager – Class A Property in downtown Richmond VA

Since 2010, KRS has grown to become the premier property management company in Virginia serving the Eastern, Central, and Northern regions of the state. We provide a turn key, full-service approach to the management of our client's Apartments, Single Family Homes, Duplexes, Commercial Developments, and Office Buildings. We are in need of qualified and enthusiastic talent to join our value-driven team of champion professionals.

We provide a comprehensive benefits package. It includes a very generous contribution to our group health plan, dental and vision coverage, short- and long-term disability, Company-paid life insurance, and a retirement plan with Company match. 

Job Description:

We are seeking a highly motivated and enthusiastic individual with an exceptional sense of customer service.  This position is responsible for leasing, marketing, and maintaining satisfied residents in our newest Class A property located in downtown Richmond, in the heart of the vibrant VCU community. This is an outstanding career opportunity for an energetic sales professional to be part of a passionate team of A players, committed to making a positive impact on people's lives.

Specific Responsibilities:

• Rents apartment units to prospective residents.
• Answers phone and email inquiries from prospective residents while encouraging them to visit the community.
• Meets with prospective residents to determine the type of apartment to meet the prospect's needs, while using innovative sales techniques to close lease sales.
• Develops and implements an effective marketing plan that achieves community goals.
• Shows apartments and the overall community to prospective residents ensuring amenities are highlighted.
• Meets with prospects to obtain all needed information to begin the application process. This includes entering all data in the computer system.
• Contacts prospect regarding the approval/disapproval decision. This includes assisting them in completing the lease application, while obtaining initial rent and deposit payments. Most importantly, schedules the move in date and any maintenance which must be completed in advance of that date.
• Prepares and maintains a file for each resident, ensuring all information is correct and updated on a regular basis.
• Contacts residents with expiring leases to discuss and encourage lease renewals.
• Takes resident calls for service or other needs while forwarding to the appropriate staff members. As appropriate, writes work orders for service, promotes good resident relations through courteous and timely response to resident needs and concerns.
• Manages the property according to budget.
• Oversees all rent collection and lease compliance activities.
• Answers outside phone calls and greets visitors.
• Prepares reports or compiles other data as requested.
• Supervises maintenance staff to ensure property is clean, safe and in good working order at all times.
• Supervises subcontractors performing work on the property, and reviews subcontractor invoices and forwards to accounting in a timely manner.
• Performs other duties as assigned which are in the best interests of the company.

Qualifications:

• Exceptional customer service experience required
• Multifamily leasing experience preferred
• Experience with Propertyware preferred
• Above average ability to communicate with clients and with co-workers both verbally and in writing
• Average personal computer skills and ability to learn specialized software.
• Skill to convince prospective residents of the advantages of living at a community with effective sales closing methods.
• Ability to work a varied schedule, including weekends and some holidays as required.
• Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
• Ability to travel off-site for meetings, training courses and outside marketing.

We are seeking highly motivated, career oriented, individuals who function well in a team environment. The successful candidate will be enthusiastic, passionate and accountable for achieving results. Working hard is an integral part of every successful KRS employee.

Candidates will be required to pass a criminal background investigation and drug screening.