LIBERTY MEDIA CORP Contact Center Traffic and Scheduling Analyst, Sr. Salary in the United States

How much does a Contact Center Traffic and Scheduling Analyst, Sr. make at companies like LIBERTY MEDIA CORP in the United States? The average salary for Contact Center Traffic and Scheduling Analyst, Sr. at companies like LIBERTY MEDIA CORP in the United States is $65,946 as of April 27, 2020, but the range typically falls between $58,776 and $76,691. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Contact Center Traffic and Scheduling Analyst, Sr. do at companies like LIBERTY MEDIA CORP?

Contact Center Traffic and Scheduling Analyst, Sr. analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst, Sr. utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst, Sr. may assist lower level traffic and scheduling staff. May provide recommendations for improving contact center operations. Requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst, Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Traffic and Scheduling Analyst, Sr. typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Contact Center Traffic and Scheduling Analyst, Sr..

Check out Contact Center Traffic and Scheduling Analyst, Sr. jobs in Virginia

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$58,776 Low Average $65,946 High $76,691

Understand the total compensation opportunity for Contact Center Traffic and Scheduling Analyst, Sr. at companies like LIBERTY MEDIA CORP, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$58,776
$76,691
$65,946

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$60,307
$82,603
$69,188
These charts show the average base salary (core compensation), as well as the average total cash compensation for Contact Center Traffic and Scheduling Analyst, Sr. in companies like LIBERTY MEDIA CORP in the United States. The base salary for Contact Center Traffic and Scheduling Analyst, Sr. in companies like LIBERTY MEDIA CORP range from $58,776 to $76,691 with the average base salary of $65,946. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $60,307 to $82,603 with the average total cash compensation of $69,188.
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