MANHATTAN BRIDGE CAPITAL, INC Contact Center Quality Analyst Salary in the United States

How much does a Contact Center Quality Analyst make at companies like MANHATTAN BRIDGE CAPITAL, INC in the United States? The average salary for Contact Center Quality Analyst at companies like MANHATTAN BRIDGE CAPITAL, INC in the United States is $46,610 as of May 28, 2020, but the range typically falls between $39,837 and $53,333. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Contact Center Quality Analyst do at companies like MANHATTAN BRIDGE CAPITAL, INC?

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Contact Center Quality Analyst.

Check out Contact Center Quality Analyst jobs in Virginia

Sr Systems Analyst

Temporary Solutions, Inc. - Alexandria, VA

Quality Assurance (QA) Analyst

CGI Group, Inc. - Arlington, VA

Sr. Project Analyst (IT) - 1366

Ocean Bay, LLC - Dahlgren, VA

Quality Assurance Analyst

CGI Group, Inc. - Fairfax, VA

$39,837 Low Average $46,610 High $53,333

Understand the total compensation opportunity for Contact Center Quality Analyst at companies like MANHATTAN BRIDGE CAPITAL, INC, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$39,837
$53,333
$46,610

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$40,733
$56,480
$48,118
These charts show the average base salary (core compensation), as well as the average total cash compensation for Contact Center Quality Analyst in companies like MANHATTAN BRIDGE CAPITAL, INC in the United States. The base salary for Contact Center Quality Analyst in companies like MANHATTAN BRIDGE CAPITAL, INC range from $39,837 to $53,333 with the average base salary of $46,610. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $40,733 to $56,480 with the average total cash compensation of $48,118.
Job Openings for MANHATTAN BRIDGE CAPITAL, INC Contact Center Quality Analyst
ABBTECH - Richmond , VA
... including analyzing direct reports' quality performance and trending call types, and providing ... Support and enforce contact center expectations * Participate in the work of subordinates to ...
ZipRecruiter - 15 days ago
Wells Fargo Bank - Hardy , VA
During the application process, ensure your contact information (email and phone number) is up to ... We're looking for talented people who will put our customers at the center of everything we do
Capital Markets Placement - Today
Enterprise Integration - Reston , VA
The analyst serves as the Cyber Security point of contact in support of IT portfolio of projects ... Center Internet Security baselines for Networking ,OSes, Application and Database components, NIST ...
ZipRecruiter - 26 days ago
McLean Intelligent Workforce - Fredericksburg , VA
Interacts closely with VA program office and VA Strategic Acquisition Center personnel for ... quality professionals for our clients.
ZipRecruiter - 5 days ago
The Panther Group - Newport News , VA
You should also have strong analytic and problem-solving skills, with the ability to effectively ... Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about ...
ZipRecruiter - 6 days ago
ChenMed Family of Companies - Richmond , VA
... clinical quality, efficiency, outcomes and physician/patient satisfaction. In addition to being ... are keeping in contact with hospitalized patients and hospitalists; facilitates review of ...
PracticeMatch - 46 days ago

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