MANHATTAN BRIDGE CAPITAL, INC Contact Center Traffic and Scheduling Analyst Salary in the United States

How much does a Contact Center Traffic and Scheduling Analyst make at companies like MANHATTAN BRIDGE CAPITAL, INC in the United States? The average salary for Contact Center Traffic and Scheduling Analyst at companies like MANHATTAN BRIDGE CAPITAL, INC in the United States is $53,957 as of May 28, 2020, but the range typically falls between $47,065 and $61,442. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Contact Center Traffic and Scheduling Analyst do at companies like MANHATTAN BRIDGE CAPITAL, INC?

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Contact Center Traffic and Scheduling Analyst.

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$47,065 Low Average $53,957 High $61,442

Understand the total compensation opportunity for Contact Center Traffic and Scheduling Analyst at companies like MANHATTAN BRIDGE CAPITAL, INC, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$47,065
$61,442
$53,957

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$48,474
$65,570
$56,148
These charts show the average base salary (core compensation), as well as the average total cash compensation for Contact Center Traffic and Scheduling Analyst in companies like MANHATTAN BRIDGE CAPITAL, INC in the United States. The base salary for Contact Center Traffic and Scheduling Analyst in companies like MANHATTAN BRIDGE CAPITAL, INC range from $47,065 to $61,442 with the average base salary of $53,957. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $48,474 to $65,570 with the average total cash compensation of $56,148.
Job Openings for MANHATTAN BRIDGE CAPITAL, INC Contact Center Traffic and Scheduling Analyst
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... Center (SOC) organization protecting the network security of tens of thousands of users. The work ... Department of Defense Secret Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options
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